Fire Damage Restoration Process

Getting your home or business back to normal after a fire damage event can be a complicated process. Typically, there is smoke damage and soot damage that needs to be cleaned up, in addition to water damage from either the fire department or sprinkler systems. Unfortunately, there is usually damage to not only the structure of the building but to your contents as well.

This whole process can be a lot! Luckily the experts at SERVPRO of Chaska/Chanhassen deal with these kinds of situations every day. In an average year, we restore and repair over 70 homes and businesses in the Twin Cities area that have been damaged by fire, smoke odor, and soot. Our certified technicians can assist in each step of the process, from answering questions to securing the property with a board up to performing the mitigation and restoration.

We strive to be a guide for our customers. Even though we are "faster to any size disaster," we understand how stressful these moments can be and take every step with precision to make sure that it is the most efficient process for you as a property owner. From the start of your very first inspection to sanitizing the last board in your home, we are always "Here to help!"

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (952) 314-1994

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.