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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Putting a Stop to Moldy Carpets

5/1/2022 (Permalink)

Mold is extremely versatile. If given the proper environment mold can grow in virtually every single area on a property. While there can be many causes of mold, there are a few precautions you can take to reduce the chances that you will ever have to deal with mold damage. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Consider taking the below steps in order to keep mold from growing on your carpets.

Control the humidity and temperature in your home.

Mold grows best with a certain amount of moisture in the air, in addition to certain temperature ranges. One way to help prevent mold growth in any location on your property is to ensure that your humidity levels never reach 60%. 

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads. 

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call our franchises!

Employee Spotlight: Andrew Knutson

4/25/2022 (Permalink)

Say "Hi!" to Andrew, everyone!

Everyone say "Hello!" to our Reconstruction Project Coordinator, Andrew Knutson! Andrew has been an excellent addition to our rapidly expanding Reconstruction Division.This has been the biggest Q1 in our history and Andrew has done a superb job hopping right into our busy business. He continues to help streamline processes that enable us to run smoother projects for our clients!We're very fortunate to have you, Andrew! 

Learn more about Andrew below!

– Before working here, what was the most unusual or interesting job you’ve ever had?

My first job was in the library in my hometown. I love books, so I found that job to be very interesting.

– Favorite travel spot?

I really enjoyed Dublin! I hope to go back someday.


– How do you define success?

I think success in pursuit of a goal is excellence. When you set out to achieve a goal, strive for perfection, but settle for excellence.     


– If given a chance, who would you like to be for a day?

Somebody short enough to fit into a Formula 1 car, anyone driving in F1 today really.


– If Hollywood made a movie about your life, who would you like to see cast as you?

Steve Buscemi


– How has SERVPRO helped you in your career development?

By showing me a clear path forward, SERVPRO is growing rapidly and having the ability to grow with it is an amazing opportunity.


– If you could pick one theme for SERVPRO to turn into a book about the company, what would it be?

Perseverance. We set expectations highly for ourselves and I think it’s important to keep pushing in the right direction all the time in order to meet those expectations.


– If you could switch your job with anyone else within SERVPRO, whose job would you want?

I’d like to swap with Aimee for a while, I’ve always been interested in the sales route.


– What advice do you have for prospective SERVPRO candidates?

Don’t be afraid to admit when you’ve made a mistake, just learn from it, and let it make you better!


– What are 3 words to describe SERVPRO

Hardworking. Teamwork. Fun.


– What do you find the most challenging at SERVPRO?

There are a lot of moving parts, prioritizing tasks is my biggest challenge day-to-day.


– What do you like most about SERVPRO?

The people!


– What drew you to SERVPRO originally? And how has SERVPRO changed since?

The fact that it was a growing business, and still is! I love the opportunity help that growth. I haven’t been here for very long, but I’d like to think that we’ve gotten more efficient in the short time that I’ve been here.


– What has been your favorite project at SERVPRO?

I’ve been fortunate in having been put into a fairly new role. I have enjoyed making it my own and developing the idea of what a project coordinator does.


– What have you gained from working at SERVPRO?

I’ve learned so much about the industry in just a few months, it’s really been a crash course into the insurance and reconstruction world.


– What is on your wish list for the next 10 years with SERVPRO?

I’d love to see how far we can take the RECON division; in 10 years I’d love to see us become the largest RECON division in the country.


– What is the favorite part about working for SERVPRO?

Again, the people. I love coming to work with coworkers that I enjoy being around.


– What is your proudest moment at SERVPRO?

Anytime I’m able to anticipate a problem before it comes up, solving problems before they become problems.


– What is your role at SERVPRO?

Reconstruction Project Coordinator

– Any favorite line from a movie?

Brad Pitt in Inglorious Basterds with a horrible Italian accent – “Gorlami”


– Any random facts you could share with us?

Whales have regional accents and dialects.


– Are you messy or organized?

I like to think I’m pretty organized.


– Best vacation you’ve been to?

Ireland by far!


– Choose your Mr. Men/Little Miss, to describe your work personality? – Your home life personality?

I honestly have no idea what Mr. Men/Little Miss means, but I’m pretty laid back outside of work.


– Describe what you were like at age 10.

I was very adventurous and loved to climb things. I was prone to injuring myself by falling out of a tree.


– Do you have a favorite newspaper, blog?

I listen to a sailing podcast called “On the Wind Sailing” regularly. That would be the closest thing I’d say.


– Do you have a favorite quote?

 “You learn a lot about someone when you share a meal together” – Anthony Bourdain


– Do you have an office nickname? What is it?

Not really. Jeff calls me AK, but he has a nickname for everyone.


– Do you recall any embarrassing moment at work?

Thankfully, I’ve not been here long enough to do anything profoundly embarrassing. Though I’m sure my time will come.

Working Together Conference & Products Show

4/21/2022 (Permalink)

Ryan, Jeff, and Aimee recently attended MN Multi Housing Association (MHA)'s Working Together Conference and Product Show. This event consisted of two days of learning, training, and networking. This conference was designed to empower you and your staff to overcome obstacles, share ideas, and understand how to thrive in today's ever-changing times. Needless to say, it was great to have these three hooligans representing SERVPRO of Minnetonka! They did an awesome job sharing our company's expertise in both commercial and residential restoration services. 

What is MN Multi Housing Association (MHA)?

The Minnesota Multi Housing Association (MHA) was founded in 1967 to promote the highest standards in the development, management and maintenance of rental and owner-occupied multi housing. While members include the state's largest apartment management companies, developers, common interest communities, and providers of related products and services, the majority of our members own or manage fewer than 20 units each. Governed by our Board of Directors, all members of the Minnesota Multi Housing Association commit themselves to the ethical principles and standards of our Code of Ethics

Why are we involved?

As a member of MHA, we get to work directly with clients to allow them to have a greater understanding of our business. By working with them directly at these conferences, we can gain insight on their needs as clients, all the while explaining to them the multitude of services that we can offer them.

It's very important to us that we are first seen as a positive resource for our community. We want our clients to understand that you can always call us with questions and concerns, without knowing if you need our services or not. We are here to be a resource for you!

For all things water, fire, mold, and construction - give us a call today!

Advanced Technology

3/30/2022 (Permalink)

The restoration industry has seen significant technological advancements over the years. Our technicians here at SERVPRO have taken full advantage of these advancements through the utilization of the various advanced technologies. In today's blog, we will cover three of our team's favorite advanced technologies that are used to facilitate moisture detection, drying, and sanitation. Read more to learn about infrared cameras, air movers and dehumidifiers, and OSHA-approved cleaning agents!

How do we detect moisture?

Infrared Cameras!

In the event of a water emergency, the first step is to detect water damage, measure the extent of the water damage, and monitor the moisture levels in the affected area(s). Water damage investigation has come a long way! We used advanced technologies, such as infrared cameras, to help expedite the process of detecting water damage. By speeding this up, we can save you from secondary water damage by identifying the location of moisture that is often unseen by the naked eye. Infrared cameras are used to scan locations of moisture inside of flooring, ceilings, and walls that must be extracted to prevent secondary water damage and microbial growth. We don't stop at infrared cameras though! We use hygrometers and sensitive motor detectors that help us measure the saturation level of the moisture.

What do we use for drying?

Air Movers and Dehumidifiers!

After water damage has been identified, it is essential to extract the water immediately! Once any standing water has been extracted, affected area(s) must be thoroughly dried in order to prevent secondary damage and mold. Our technicians facilitate this process by using air movers and dehumidifiers during a water damage emergency. Air movers work to quickly evaporate moisture and dehumidifiers extract water vapor lingering in the air. When used in tandem, our industrial strength air movers and powerful dehumidifiers can protect your property's flooring, walls, and furniture from warping and swelling.

How do we sanitize?

OSHA-Approved Cleaning Agents!

Once the affected areas have been extracted of water and dried completely, the water damaged areas should be cleaned and sanitized. This sanitization process completely eliminates odors and contaminants that could lead to issues in the future. Here at SERVPRO we utilize two different types of cleaning agents: disinfectants and deodorizers. Our disinfection cleaning agents work to prevent the growth of dangerous microbials including mildew, fungi, and other types of bacteria. With the help of our deodorization agents, odors that result from excess moisture are eradicated!

Advanced Technology Gets the Job Done

During an emergency, know that SERVPRO of Chaska Chanhassen is standing by ready to help restore your property to preloss condition. Call us today at 952-999-2435.

Is Your Office Building Prepared for Disaster?

3/25/2022 (Permalink)

Are you an owner of an office building or similar type of commercial space? Do you have fire safety and emergency preparedness meetings? Being prepared by having a well-thought-out emergency plan not only protects your property, but the people that are on your property!

Identify Fire Extinguisher Locations

In case of a fire damage situation, you will want to ensure that you have a sufficient number of fire extinguishers readily available throughout your property. By taking the time to map out and guide the people in your building to these locations, you will minimize the panic in a dangerous situation. If your employees or guests do not know where a fire extinguisher is located, it can make an already risky situation even more dangerous.

Monitor Smoke Detectors and Fire Alarms

Smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly. If these systems are not running properly, you will not be alarmed in the event of a fire or smoke emergency situation. Ensuring that there is a clearly marked exit plan is essential for your building in the event that a smoke detector and fire alarm go off.

Host Safety Trainings

A vital step for fire safety preparedness is safety training for all people involved. By including a fire safety training course in your workplace, you will help the occupants know exactly what they should do if an emergency such as a gas leak, a fire, severe weather event, or flooding occurs. Having a plan in place will reduce panic and disorganization when time is of the essence.

Make Emergency Exits Obvious

Be sure to clearly identify which doors can be used in the event of an emergency situation. Illuminated exit signs can help direct occupants out of the building in case of an emergency. Tape maps of the nearest exit around the walls of the building to help expedite the evacuation process.

SERVPRO of Chaska Chanhassen is here to help 24/7 365 days a year should disaster ever strike your property! Call us at 952-999-2435 to dispatch a crew or get more information on how we can help make it, "Like it never even happened."

Fire Safety Tips for Warmer Months

3/15/2022 (Permalink)

Warm weather is on the horizon! It's time to switch from sweaters to shorts, deep fryers to grills, and indoor parties to backyard barbecues. Just because we're less inclined to switch on the heat does not mean that we shouldn't be vigilant when it comes to protecting ourselves and our property from fire hazards. See below for high-risk areas for fire damage and how to maintain them.

Spring Fire Safety Tips

Fire cannot be avoided when you're preparing a perfectly cooked steak or patty on the grill. From the get-go, you've got inherent risks. Before starting a grill, be sure to check all potential problematic points including the propane tank, the hose, and all connecting points. You can do this while your meat is marinating or while you're trimming your chicken!

We understand that every house has a pyro-happy Boy/Girl Scout around. When starting a charcoal grill, charcoal should only be soaked with charcoal starter fluid. Avoid using lighter fluid as that can create a burst of heat and flames can get out of control quickly!

Every Dad loves a shiny, clean grill. Nearly 20% of all grill structure fires occur due to failing to clean the grill before and after use. Give your grill a nice scrape down while it's hot so it's ready to go for next time!

There's nothing worse than dropping your smore into a fire, right? Wrong! There's nothing worse than falling into a fire yourself! Never leave young children unattended near a fire pit. 

Safety first, safety first, safety first! Fill a bucket with water and set it next to your put before your even build a fire. Avoid throwing leaves, pine cones, pine needs, and paper into a fire pit as they catch fire quickly and can result in dangerous floating embers.

When things go awry, we're your guy!

In any emergency situation, always call 9-1-1 before calling SERVPRO of Chaska / Chanhassen. Once a fire has been properly handled by the fire department, give us a call at 952-999-2435! We're always "Here to Help!"

Preventing Spring Water Damage

3/14/2022 (Permalink)

We all know the old saying, "April showers bring May flowers." With springtime comes melting snow and heavy downpours, which can bring unwanted surprises to light on your property like roof leaks or water that comes through in your basement's foundation. Soggy carpet and dripping ceilings often lead to water damage. Have no fear! Taking the following steps can help prevent water damage in the spring.

Tips to Prevent Springtime Water Damage

  • Groom your gutters. Keep the flow flowing! By cleaning your gutters and keeping them damage free, water will be directed away from your house with downspout extensions.
  • Cover up! Using plastic covers around window wells can keep rain from seeping in.
  • Show your roof some love. Give your roof some much needed TLC by replacing missing singles, any damage from storms or weather, and keep flashing sealed. We promise it's worth the effort!
  • Be an Einstein landscaper. When putting decoration or landscaping around your home, make sure to slope the ground away from your foundation. This will help prevent water from pooling and causing future water damage issues.
  • It's all about the foundation. By repairing cracks and holes in your home's foundation as soon as they are found, you can keep the water away and minimize your odds of water damage!

Here at SERVPRO of Chaska / Chanhassen, we know that water damage can be a hassle. If you follow the above tips, you might just save yourself from seeing our bright green vans. Whether you use our tips or not, water damage can still happen. That's where we come in!

Give us a call at 952-999-2435 at any hour of the day! We've got technicians at the ready to help you in your time of need.

Growing Reconstruction Division

3/6/2022 (Permalink)

A welcome image of our new Reconstruction Superintendent Dan Close Our newest addition to the Reconstruction Division is Dan Close - Project Superintendent.

Here at SERVPRO of Chaska / Chanhassen we are constantly striving for improvement. We have set extremely high goals for 2022 and we intend to blow them out of the water.

Over the past year, we have put a focus on growing on reconstruction division so that after we take care of your water or fire damage, we can repair your property to make it "Like it never even happened."

Our Reconstruction Division has grown over 100% since January, 2021. As of this month, we have gone from 3 people on our Reconstruction team to 7 people! We have a Job File Coordinator, two Project Superintendents, a Director of Client Services, an Estimator, a general manager, and of course our dedicated Operations Manager.

What Construction Services does SERVPRO provide?

Where do we even begin to answer this question? Our group is capable of handling almost any situation - give us a shot!

Here are some examples of our reconstruction capabilities:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call SERVPRO of Chaska/Chanhassen today at 952-999-2435.

Maintaining Your Smoke Alarm

2/4/2022 (Permalink)

smoke damage in a home To avoid a total fire damage disaster, properly maintain your smoke alarms so that you're notified of any suspicious situations immediately!

Experiencing a fire on your property can be one of the most stressful situations you can have as a property owner. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. Not only can fire damage restoration be expensive, but the process can take much longer than drying out a flooded room.

Smoke and Fire Alarms

In more than half of the homes that reported fires to U.S fire departments, the fire alarm sounded to alert the residents of the property. The death rate per 1,000 reported home fires was more than twice as high in homes that did not have working smoke alarms (NFPA).

Here's what you need to know!

Smoke alarms should be interconnected. when one sounds in the basement, all other alarms around the house should alert you of potential smoke damage.

Test your smoke alarms at least once a month. As you're sweeping the floors, vacuuming, or moving around the house doing chores, take a second to press the test button to be sure the alarm is working. 

Replace all smoke alarms in your home every 10 years. With the advancement of time, smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, in addition to mitigating false alarms.

What do you do when you experience fire damage?

Call us, of course! We are one of the top fire damage restoration companies near you. We are available 24/7 and have crews ready round the clock to respond to any emergency that you might have. We've got the committed people and the  most advanced tools to make restoring your home as painless as possible.

Preventing Household Winter Water Damage

1/23/2022 (Permalink)

frozen pipe from water damage With our vast commercial and residential water damage restoration capabilities, you'll never have to ask yourself who to call again!

No matter the season somehow water can always find a way to damage properties. During the cold season, uninsulated pipes can freeze and burst, ice dams can cause roofing issues, and thawed snow can enter basements. Read the blog below to see what you can do as a property manager to prevent winter water damage.

Prevent Frozen Pipes

  • Insulate all water pipes in unheated areas whether its a crawl space, under the kitchen, in the basement, or behind bathroom cabinets.
  • Ensure that you leave your home at an adequate temperature if you leave for an extended period of time. If you're nervous about the functionality of your heating system, a trusted person should check on your home once a week.
  • Running a trickle of water through pipes will help prevent them from freezing. Although this is not a long-term solution, it can help save your pipes from bursting in a pinch.

Preventing Ice Dams

  • Keep the snow on your roof under 15 centimeters. To remove snow from the roof, use a roof rake or long-handled brush to avoid using a ladder.
  • Insulate your attic to prevent warm air from melting snow on your roof. If water is melting and then freezing, it can cause ice dams to form at the edge of your roof.
  • Install a water membrane underneath the roof shingles to help prevent water from seeping in.

General Winter Water Damage Safety Tips

  • Place a water leak detector near high risk areas such as on sump pumps, near water-bearing fixtures, and around pipes.
  • Check your water supply lines annually for leaks. Appliances such as the hot water heater, washing machine, and refrigerator will have these supply lines.
  • Disconnect your outdoor hoses. This will prevent water from getting into the line and creating a blockage which in turn can cause backflow.

5 Instant Steps to Take When Handling Winter Storm Damage

1/18/2022 (Permalink)

potential snow damage and ice on a property Many inches of snow, up to a foot or more from time to time, fall in a Minnesota blizzard. A fast response lessens the damage and reduces cost.

Cold weather poses a difficult challenge to all property owners. Ice, snow, and sleet can cause havoc on your roof, siding, driveways, and walkways. Quick action to deal with winter storm damage is essential in protecting your precious property. If you're questioning how to handle storm damage, read the tips below for some guidance.

Types of Winter Storm Damage

Flooding - Cold snaps and freezes and damage pipes and cause them to burst. This expulsion of water can lead to severe water damage and flooded areas that will need immediate emergency water mitigation.

Roof Leaks - From ice dams to heavy snow and ice breaking through your shingles, winter storms can be harsh on your roof. With holes in your shingles or blockages in your pipes, it leaves your property exposed to moisture damage.

Fires - Whether your tree ignites or your fireplace is left unattended and gets out of hand, fires can often happen during a winter storm.

Tips For When a Winter Storm Strikes

  • Remain calm. In times of emergency, it's hard not have your blood pressure raise. It's important to make good decisions when your property is under duress so that it can be repaired and taken care of properly.
  • Take proper safety measures. If water damage has occurred, take the time to shut off the water. If a fire has gotten out of hand, use an extinguisher if possible or leave the premises immediately.
  • Document Any Losses. Be sure to take notes and photos of anything that has been affected by winter storm damage. This list will be exceptionally useful in making insurance claims, smoothing out the process in the future.
  • Contact Your Insurance Company - Call your agent to get the process of filing a claim started. Leave everything in place, except for what must be moved for safety reasons until the adjuster comes to document what happened.
  • Make A Plan Now. Knowing what to do in a water storm damage emergency is essential for swiftly and smoothly restoring your property. By creating a plan you will be able to make smart and efficient decisions when storm damage occurs.

Commercial Fire Damage Restoration

1/9/2022 (Permalink)

SERVPRO Logo SERVPRO of Chaska/Chanhassen is available 24 hours a day to restore your property and get you back to business.

As a property owner, it is vital to take immediate action after a commercial fire has occurred. Not only is this important for reducing further damage on your property, but it is essential in getting your business back to pre-fire condition. Delaying fire damage mitigation not only allows soot and smoke damage to get worse by settling into the nooks and crannies of your property, but often times water damage also happens if water is used to extinguish the fire. If your property is not attended to quickly, you will not be able to salvage as many items and structures, resulting in more time and money spent to re-open your business.

We are Fire Damage Restoration Professionals!

Fire damage is an overwhelming process. Our highly-trained technicians are here to help you out from the moment the fire is put out until the final piece of your property is back to normal. How do we perform fire damage restoration? Check out our services below!

Board Ups

Immediately after a fire is extinguished, we can come to board up vulnerable areas of your building including windows, walls, and even the roof. By sealing these openings, we will help prevent further structural damage from weather, debris, and vandalism.

Fire Damage Assessment

Our estimators have the capabilities to inspect the building in great detail. We document the amount of damage that can be saved or repaired by keeping a detailed list of all of the building's contents. After deftly and safely completing the inspection, we can recommend the best course of action to complete the fire restoration.

Water Removal

It's weird to think that you'd have to deal with water damage during a fire event, but a commercial-grade sprinkler system can unleash up to 40 gallons of water each minute once it detects a fire. By removing water and drying areas efficiently and quickly after inspection, we can aid in preventing mold and mildew growth.

Soot and Smoke Removal

Carcinogens found in soot and smoke can lead to cancer and other health problems if not cleaned up properly. Our professionals can clean walls, floors, ceilings, and any other parts of your building's structure. With our restore versus replace mentality, we are often able to clean personal items that have damaged by soot damage and smoke damage.

Through Fire and Smoke, We're "Here to Help!"

Contact SERVPRO of Chaska/Chanhassen at 952-999-2435 today if you're in need of fire damage, water damage, smoke damage, and soot removal. Our top-notch disaster recovery team is here to help Chaska, Chanhassen, Waconia, Victoria, Carver, Norwood Young America, Cologne, and the greater Twin Cities area after disaster strikes.

A Trustworthy Restoration Company Near You

12/21/2021 (Permalink)

SERVPRO logo At SERVPRO of Chaska/Chanhassen, we are continuously investing in new technologies to allow us to do a better job for our customers.

For over 20 years, SERVPRO of Chaska/Chanhassen has been helping property owners recover from fire damage, smoke damage, water damage, mold remediation, and various storm damage. We are a full service restoration provider for Minnetonka, Groveland, and the greater Twin Cities as a whole. 

Focusing on Our Values

We have built a reputation as one of the premiere restoration companies in the Twin Cities by making a point to emphasize our key values within every job. Need a reminder?

Key Values

  • Honesty
  • Customer Service
  • Whatever It Takes
  • Commitment to Excellence
  • Dependable to each other and to our customers

Our team is composed of some of the most educated, experienced, and personable technicians in the state of Minnesota. Don't believe us? Take a look at the raving reviews previous customers have left about our team here.

Advanced Technology

When your property suffers a disaster, you need a company like us who can efficiently assess the damage, clean up during the mitigation process, and rebuild the damage afterwards. Our specialty equipment allows us to perform restoration services and repairs to the highest standards outlined by the IICRC.

Specialized Equipment

  • Moisture Detection
    • Infrared Cameras
    • Moisture Detectors
    • Hygrometers
  • Water Extraction
    • Submersible, gas-powered pumps
    • Truck-mounted extraction units
    • Portable extraction units
  • Drying Equipment
    • Air scrubbers
    • Thermal Foggers
  • Cleaning Agents
    • OSHA-approved deodorization products
    • Anti-microbial treatments

Faster to Any Sized Disaster

Here at SERVPRO of Chaska/Chanhassen, we do our best to get to your property as soon as possible to begin mitigating damage so that secondary damage is not as drastic. That's why we have a team ready to help 24/7 365 days a year. Each technician has been certified by the IICRC in various respects of restoration and we will ensure the proper people are sent based on what services you may need. When you've suffered water damage from a broken pipe, fire damage from a cooking incident, or storm damage from high winds, give us a call at 952-999-2435 today!

Disaster Recovery Team: Here When You Need Us

12/16/2021 (Permalink)

SERVPRO disaster recovery team Our storm team does it all; everything from securing open areas from the elements to mitigating the water and wind damage from a storm.

Last Friday and Saturday alone, at least 39 tornadoes touched down in more than six states , as a powerful storm system moved across the central and southern United states. The National Weather Service estimates that at least 88 people have died, dozens have been injured, and caused billions in damage. The tornadoes were tracked in Kentucky, Missouri, Illinois, and Tennessee.

For SERVPRO, No Job is Too Large


Here at SERVPRO of Chaska/Chanhassen, we are a part of SERVPRO's Disaster Recovery Team. Our elite large-loss specialists have been pre-qualified and strategically positioned throughout the U.S to handle any size disaster.

What types of major storms are we involved in?

  • California Wildfires
  • Hurricanes
    • Irma
    • Harvey
    • Matthew
  • Massive Flooding
    • Carolina
  • Polar Vortexes

With our more than 1,800 franchises nationwide, no disaster is too big. The benefit of having interconnected franchises through a network of strategically positioned storm teams means that we can access areas of extreme destruction as a team. With each franchise having the opportunity to combine together into a "Storm Team," we can work as an organization to mitigate damage in a large scale.

In times of extreme need, SERVPRO can organize local command centers for our Catastrophic Storm Response Teams. Our trained production professionals cut costs and aid local companies in restoration.

When you're caught in a national disaster such as a hurricane, tornado, flooding, extreme winds, or a snowstorm, we're the team you want! We're here to make it "Like it never even happened." Call 952-999-2435 today for any of your restoration needs!

Condominium Crisis: Hoarding and Abandonment

12/15/2021 (Permalink)

before and after photos of a bedroom and bathroom that suffered from hoarding Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we are "Here to Help!"

In places where you'd least expect it, you might be surprised to find instances of hoarding. This specific condominium had to deal with a tenant that not only abandoned their condo, but left the mess for our SERVPRO of Chaska/Chanhassen technicians to handle.

What is Hoarding?

No, hoarding is not the same as your grandma collecting knick-knacks in an organized, intentional, and targeted fashion. Don't be freaked out if she can't get enough of collecting fancy china!

People with hoarding have persistent difficulty getting rid of or parting with possessions due to a perceived need to save them. In these instances, attempting to part with these possessions causes great distress and lead to decisions to save them.

The prevalence of hoarding seems small at 2.6%, but can cause massive issues. Hoarding can cause issues within relationships, social and work activities, and other important areas of functioning.

How does hoarding affect a home?

Although hoarding can range from very mild to severe cases, it can create cramped living situations, narrow pathways, and make areas like kitchen countertops and stoves virtually unusable. 

Depending on the items that are collected (trash, magazines, mail, books, rotten food) it can cause significant stress on the integrity of a home.

  • Heavy items can cause stress on the foundation of the home. Floorboards and rooms that are overstuffed with items can cause warping in walls and flooring.
  • Rotten food can soil surrounding materials leaving stains, rotting natural wood, and discoloring paint on walls. 

SERVPRO saves the day!

Cleaning is at the heart of the restoration work that we do, regardless of what disaster may have damaged your home. Our certified technicians have mastered multiple layers of recovery tactics to clean a damaged property such as:

  • Wiping Surfaces
  • Cleaning Carpets and Material
  • Deodorization
  • Biohazard Cleanup

To combat unfathomable situations such as COVID-19, we created a defensive pathogen cleaning program that goes far beyond standard janitorial cleaning practices. We use our patented 3 C's to bring a higher standard of clean to the places we gather. For more information, visit this link on our website.

As the #1 choice in cleanup and restoration based on a recent Commercial Attitude 7 Usage Tracking study, call SERVPRO of Chaska/Chanhassen at 952-999-2435 with any of your cleaning needs today!

Winter Storm Safety

12/14/2021 (Permalink)

winter weather sign SERVPRO of Chaska/Chanhassen offers comprehensive storm damage cleanup and restoration services in the Twin Cities and nearby communities.

Each year, hundreds of Americans are injured or killed by exposure to cold, vehicle accidents on wintry roads, and fires caused by the improper use of heaters. Read the following blog to learn how to stay safe during a winter weather storm!

Protect Your Family

  • Talk with your family about what to do if a winter storm watch has been issued.
  • Winterize your vehicle
    • Check the status of your battery, antifreeze, wipers, and windshield washer fluid
    • Check the integrity of the tread on your tires
    • Pack an emergency vehicle kit
      • Include a scraper, sand for traction, matches for a source of fire, warm clothing, etc.
    • Keep the gas tank full
  • Keep warm clothing and extra blankets for everyone in your household

Protect Your Home

  • Protect your exposes pipes from freezing
  • Have a professional examine your HVAC system
  • Consider purchasing emergency heating equipment
  • Consider installing a portable generator
  • Bring your companion animals indoors
  • Be aware of local area radio updates

Stay Indoors

  • Drink fluids such as warm broth or juice
  • Eat regularly and keep a well-stocked pantry
  • Conserve fuel by lowering your thermostat
  • Listen to local news or NOAA Weather Radio for updated emergency information

Here to Protect You

Take immediate precautions if you hear winter storm warning or blizzard warning on the news. Winter weather is unpredictable. If you are in immediate need of help, please contact your local Red Cross or call 9-1-1.

If your home suffers winter storm damage such as roof damage from wind, roof collapse from heavy snow, gutter collapse from ice, or water damage from snowmelt, contact us at 952-999-2435. We're "Faster to Any Size Disaster!"

A General Contractor You Can Trust

12/14/2021 (Permalink)

How do you go about finding and securing a contractor after your property suffers from water damage, fire damage, smoke/soot damage, or has had issues with mold?

You might call up a few friends or coworkers, talk with your family, or scour the internet to nail down some potential candidates. When you find your "lucky three" you'll have to ask them to visit your property, create a bid, and review all of the potential prices and outcomes. After considering, weighing your options, and reviewing the scope of work, you may still feel apprehensive.

By now, weeks have passed and you're getting sick of sitting on a disheveled property. 

When you call SERVPRO of Chaska/Chanhassen, we will handle the scheduling, bidding, material purchasing, organizing of scheduling - all within an agreed upon timeframe. We have both residential and commercial construction capabilities for any size job. 

For a general list of our services, click here.

Why should you trust SERVPRO of Chaska/Chanhassen for your construction needs?

Trust is not given, it is earned. Throughout the past year, our Reconstruction Division has drastically improved processes both on our end of the company and with our customers.

We have respect and care for our client's property.

We respect our customers' time.

We are honest and transparent.

We listen to our customers and respond to feedback.

We are reachable.

As a general contractor near you, we understand that we are in a relationship business. We hold our relationships with our customers at the highest priority, always striving to be a resource whether or not you have suffered a disaster.

When the unthinkable happens, use your sense and call SERVPRO of Chaska/Chanhassen at 952-999-2435 today. We are here for you from start to finish.

We Handle All Cases of Fire Damage!

12/9/2021 (Permalink)

fire damage in a home We specialize in the tough jobs and never lose site that a person's home is their most prized asset.

Fires are one of the most destructive events that can happen in anyone's life. Whether a fire damage event occurs in a residential home or commercial building, we are the fire damage restoration experts that have the power to change your life!

Not All Fire Damage is Created Equal

Nuances in technique, equipment, and technology can make a drastic difference in cost and results. Read the following techniques that we use to get results in the best timeframe, in the most cost efficient manner, and to help more people who have experienced the devastating destruction of fire.

Matterport Scanning

We take pride in using the most technically advanced and up-to-date equipment as possible. The Matterport camera allows us to take high-quality 3D images in a virtual reality platform, allowing us to examine the site without ever having to step foot in the actual building. By creating a doll house view of the property, documentation reaches a higher level for all materially interested parties. Not only can this aid in the speed at which the scope for restoration and fire repair occurs, but it can be used to create a plan for returning the job side to pre-fire condition. 

Choosing Deodorizing Tools and Products Sensibly

We take full advantage of having a full network of franchises to discuss the efficiency of tools and products to use when it comes to repairing fire damage or deodorizing the affected areas. We have access to suppliers that have products ranging from odor absorbent crystals, smoke odor counteractant and deodorants, degreasing cleaners, woodcraft cleaners, and many more options.

Caring for Contents

If your personal belongings have been affected by fire or smoke damage, we have the capabilities and mindset to restore rather than replace your precious items. Our technicians are cert-ified through the IICRC and are experienced in removing smoke damage that can cause long-lasting health hazards for the occupants. We use activated carbon or charcoal filters for maximum results when addressing odors, making the site easier and healthier to work in.

Here at SERVPRO of Chaska/Chanhassen, we're always "Here to Help!"

When fire damage ravages your property, give us a call at 952-999-2435. Our certified team and fast disaster response will save you precious time and money.

What is Minnesota's Winter Storm Outlook?

12/7/2021 (Permalink)

temperature gauge for cold weather As a leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back normal.

According to the Farmers Almanac, they're predicting a cold and snowy winter for Minnesota. "Numb's the Word, Just Shovelin' Along" to be exact. January should start fairly mild in temperature, but will then trend towards colder conditions during the middle and latter part of the month. Apparently there will even be a blizzard at the end of January.

How to Prepare for Cold Temperatures

Prepare Your Home

According to the CDC, it is highly important to winterize your home to keep it safe and warm during the winter months.

  • Insulate water lines that run outdoors or along exterior walls.
  • Clean out your gutters and repair roof leaks
  • Install weather stripping, insulation, and storm windows.

Prevent Carbon Monoxide Poisoning Emergencies

Install a CO detector to alert you if you are in the presence of the deadly, odorless, colorless gas.

  • Inspect any gas lines that you may have in your home. Often times your furnace or stove will be the culprit. 

Prepare Your Vehicle

Get your vehicle ready for snowy, blowy roads and chilly travelling conditions.

  • Keep your gas tank full to avoid ice buildup within the tank and fuel lines.
  • Use a wintertime formula in your windshield washer

Have You Found Yourself Unprepared?

Did you fail to insulate your pipes properly?

Has the cold weather burst one of your pipes?

Is water streaming everywhere?

Call SERVPRO of Chaska/Chanhassen! We're here to help you 24/7 365 days a year. Winter storms and cold temperatures can be dangerous. Stay safe and healthy by planning ahead!

A Smooth Insurance Claim Experience

12/3/2021 (Permalink)

insurance umbrella Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

The last thing that you want to deal with after you have suffered a disaster on your property is worrying about insurance agents and contractors. For this reason, our team ensures that the claim process is as stress-free as possible. 

SERVPRO of Chaska/Chanhassen will help make it "Like it never even happened." That way, you and your family or business can get back to what is important.

Smooth Out the Process

We understand that the insurance process can be difficult. Our goal is to smooth that process out for you and make sure you understand what is happening throughout the whole process.

Documentation

By creating thorough visual and written documentation of the damage to your home or business, your insurance agent will have less questions on the work that was completed.

We document the condition of each item that we remove from the property for cleaning or storage. This process will make it clear to your adjuster what items were affected by the disaster.

Direct Communication

Our technicians and job file coordinators will gather the contact information of your insurer and contact them directly. Throughout all of the communication, you will be notified of any changes that may occur.

Our job file coordinators have been trained to handle all of the paperwork. This will ensure that your claim can be processed and paid as fast as possible.

Our Team is Here for You!

We are very proud that so many insurance companies from State Farm to Farmer's Insurance recommend SERVPRO to their clients. These companies are fully aware of the benefits that come with our partnership. We do everything in our power to make the entire process as painless as possible for you.

SERVPRO of Chaska/Chanhassen is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water damage, fire damage, mold remediation, and other various restoration services. 

Do You Have a Plan?

12/2/2021 (Permalink)

evacuation plan sign When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business fast!

Did you know: Residues, including burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemnle in corners of walls or at junctions of walls and ceilings are called smoke webs.

Setting a Plan for Your Business

Know the importance of protecting your people. Your employees are one of your most critical assets within your business. The following tips can help them from being injured when a fire occurs.

  • Create a Fire Plan: Ensure that you're employees know what steps to take when a fire occurs. The fire step is to immediately call 911. By conducting yearly fire drills, your employees will be aware of your workplace fire safety protocol.
  • Evacuation Plan: In large commercial buildings, it is essential to post a fire evacuation plans around the workplace. Remember those maps you saw in elementary school with the blueprint of the school and a star for what exit to take? That's what we're talking about. Do not include elevators within your plan as they may not be available for use during a fire. Always make a plan for the stairs!
  • Fire Aid: In case of injury during a fire, your employees should be aware of the location for the first-aid kit. By keeping these near locations where possible hazards can occur such as in the kitchen or near maintenance rooms, your employees will be able to quickly respond in a disaster. 

If your property suffers from fire damage, water damage, or storm damage, give us a call!

Preventing Winter Water Damage

11/30/2021 (Permalink)

In Minnesota, winter is cold, uncomfortable, and unfortunately brings with it the scary possibility that your home will suffer winter water damage. When temperatures dip below freezing, there are several things that can cause dramatic water damage in your property. See the water damage prevention tips below to see how regular maintenance and inspection can lower your risks for water damage.

Here are the top causes of water damage in the winter:

Burst Pipes

Extremely low temperatures can wreak havoc on pipes. Many people think that pipes burst because of the freezing and expanding, however, it is more from the increasing water pressure when there is blockage. By ensuring that your pipes have proper insulation, you can reduce the risk of having a burst pipe during the winter months. Any pipes that lead to the outdoors or are outdoors, including anything in a weakly heated area (some basements and garages) should be properly insulated. A trick to make sure that your pipes don't freezing is to leave your faucets with a small drip so that water is constantly flowing in the pipe, making it unable to freeze.

Blocked Gutters

Gutters are made to bring water to a safe place away from your home so that water damage does not occur. Many people, unfortunately, take their utters for granted. If your gutters are clogged with materials like ice or debris, it may lead to a serious issue. When water freezes within your gutters, this water can seep into your home and cause damage when it begins melting. Make sure to keep your gutters clean at all times so that water does not have a chance to build up and freeze, creating a blockage and problems down the line.

Exterior Water Sources

Water sources from the outdoors can become even more dangerous in freezing temperatures even more so than in the summer. Make sure to drain any garden hoses and store them somewhere safe for the winter. Shut off your outdoor water valves so that in the event of a pipe burst, water will not rush back into your home. 

Even if you take all of the precautionary measures listed in this blog, you may still experience water damageIf you are unequipped to restore water damage within your home, call our certified technicians at 952-999-2435. SERVPRO of Chaska/Chanhassen will make sure your water damage restoration is done right.

Examining Your Roof after Storm Damage

11/29/2021 (Permalink)

storm damage sign for roof repair SERVPRO of Chaska/Chanhassen offers comprehensive storm damage cleanup and restoration services in the Twin Cities.

When a significant storm blows through your property, it's probably a great idea to inspect your property for any potential storm damage. Storm damage can stem from high winds, flying debris, hail, and heavy rainfall. Your main line of defense for your property is the roof and in these instances, it surely can take a beating. Be aware of your surroundings. Pay attention to things like dings and holes in your gutters, as well as tears in your window screens. These examples are telltale signs of hail damage.

After inspection, you may see missing tiles or other signs of roof damage from the ground. However, most leaks don't represent a need for a whole roof replacement. Usually the leak, coming from the roof damage, is coming from something requiring minor repair. Find the source of the leak, stop the leaking, and clean up the water damage that has occurred.

Finding the Source of the Leak

Wind damage, hail damage, and debris that crashes into your roof can create holes that lets rain into your property. By examining the ceilings and corners of the walls from inside, you may be able to identify stains that indicate a leak source and discover areas that need roof repair. There may be a chance that you discover water stains that run down the wall. If found, grab a light source and head over to that area immediately. Try to find the source of the water stain. Some examples include:

  • Vent Pipes
  • Chimneys
  • Fans and vents
  • Window Dormers
  • Unsecured nails and nail holes

Fixing the Water Damage

When you find hints of water damage or a leak in your roof, it's time to complete a roof repair! Begin by looking for materials that have been damaged by water. Check for discolorations, rotting wood, wet drywall, and soggy insulation. When you find potential microbial growths, be careful not to spread it during cleanup. Complete drying of water damage and repairing of roof leaks is critical to preventing mold growth and secondary damages.

For any of your storm damage, mold damage, or roof leak repair needs, contact us at 952-999-2435! We have knowledgeable technicians to clean up water damage and a growing reconstruction division to fix any structural damages.

5 Star Service: Customer Reviews You Can Trust

11/29/2021 (Permalink)

here to keep your business safe logo 24 hours a day 7 days a week Call us at 952-999-2435 for emergency response, or to schedule an estimate!

At SERVPRO of Minnetonka, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers suffering from water damage, fire damage or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

Take a peek at what a few of our customers had to say about us:

"Cheri and Albert were on time and extremely professional. Couldn't ask for more from these two. :-)"

Cheri and Albert are on our growing reconstruction division that provides top of the line services from start to finish. When you need help building your property back up after water damage, fire damage, mold remediation, or anything regarding construction services, they are the ones who make it "Like it never even happened."

"All the process was explained timely and clearly. People came and did their jobs on time. Job was done nicely and mold is gone."

We know the importance of getting a job done efficiently, but properly so that you don't have to worry about secondary damages occurring. We make sure that we clean up any damage that has occurred on your property in a crazy fast but responsible way.

"Cory and his team were wonderful and made a tough time so much easier. They managed to salvage a lot of our floors and ceilings. He knew right away the bathroom had extensive damage, and demo’ed it within 3 days. He communicated the issues to us - we understood exactly what was happening. His team was on time, efficient and very hard working. Cory is a great guy to work with - thanks Cory!"

With a restore rather than replace mentality, we save a ton of money when it comes to water damage restoration costs. By getting to the issues immediately, we are able to restore materials rather than replacing them. 

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction and water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene or biohazard cleanup, or reconstruction services in Chaska, Chanhassen, and surrounding Twin Cities communities, you can count on SERVPRO of Chaska/Chanhassen.

Minimize Business Interruption

11/24/2021 (Permalink)

Commercial General Cleaning after fire damage Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

When fire damage, water damage, or mold damage causes issues at your commercial property, it has a negative effect on everyone. In some instances, buildings will have to close, disrupting customers, employees, and tenants.

We understand urgency.

Even the smallest instance of fire or water must be addressed quickly in order to limit secondary damage. When a small issue becomes a big issue, disruptions magnify. That's why when you call SERVPRO of Chaska/Chanhassen for your commercial needs, we are "Here to help" 24/7 365 days a year.

From our office team to our technicians, our certified professionals understand the urgency in responding to your facility following a disaster. Our lightning fast response times allow us to mitigate damage faster so that further issues don't occur down the road. Whether we are performing mitigation to structure and contents, providing cleanup and restoration services, or utilizing our vast construction services, our SERVPRO of Chaska/Chanhassen team will work diligently to minimize disruptions and get your business up and running again. 

We make it "Like it never even happened."

If you have any questions, please reach out to our office at 952-999-2435. We're here to service Chaska, Chanhassen, and the greater Twin Cities area as a whole. 

Environmentally Friendly Chemicals: Saving the Planet

11/24/2021 (Permalink)

SERVPRO technicians holding our green general cleaning products Cleaning is the heart of the restoration work that we do, regardless of what disaster might have damaged your home.

Here at SERVPRO of Chaska/Chanhassen, we are green. We've got green vehicles, green work uniforms, and green restoration equipment from fans to dehumidifiers. It's time we take it a step further! Our team now has access to "green" environmentally friendly chemicals.

Green is the New Clean

At our 19,000 square foot state of the art facility, we now have the option to use Carpet and Upholstery Green Clean within all commercial and residential properties. What makes this product green? Chemical #251 is pH neutral, biodegradable, and contains zero phosphates, solvents, dyes, and fragrances.

In addition to Carpet and Upholster Green Clean, we have access and use All-Surface Green Clean. This cleaning products is also pH neutral, contains not a single dye or fragrance, and is non-toxic and phosphate free. This chemical is volatile organic compound compliant and is rapidly biodegradable. 

Our final green product to introduce is Window Green Clean. This glass cleaner is pre-mixed with soft water to eliminate spotting and streaking. It is environmentally friendly, volatile organic compound compliant, and has rapid biodegradable capabilities.

For more information about our green products, please visit the Environmental Protection Agency's website

As always, we are here 24/7 365 days a year to offer free advice and opinions. Don't hesitate to call us at 952-999-2435 to see how you can benefit from our services.

Be Prepared for a Power Outage

11/23/2021 (Permalink)

When electrical power goes out unexpectedly, it is considered a power outage. In today's society, it's hard to imagine functioning without any electricity. The tips below will help you be ready if you happen to lose access to power.

A power outage can:

  • Cause food spoilage and water contamination
  • Force retail businesses, grocery stores, gas stations, ATMs, banks and other service businesses to close
  • Disrupt communication, the ability to cook, use water, and utilize transportation options

How to Protect Yourself During a Power Outage

  • Limit the amount of time you open your freezers and refrigerators. By keeping the cold air trapped inside, you food will keep from spoiling. 
  • Do not use a gas stove to heat your home as this could lead to extensive fire damage.
  • If it is safe to travel, go to an alternate location for heat and cooling.
  • Fuel may become an issue - only use generators outdoors and away from windows if you absolutely need it.

Prepare for a power outage sooner rather than later. By taking inventory of the items you need that rely on electricity, you will be able to determine what is absolutely necessary in the time of a power outage. Ensure that you have flashlights with extra batteries, a thermometer in your refrigerator to monitor temperature, electrical equipment charged, and gas tanks full.

If you experience storm damage, call SERVPRO of Chaska/Chanhassen at 952-999-2435. No matter what your situation, we are always "Here to help!"

Preparing for a Winter Storm

11/22/2021 (Permalink)

equipment used for storm damage SERVPRO of Chaska/Chanhassen offers comprehensive storm damage cleanup and restoration services in the greater Twin Cities area.

What does a winter storm look like?

Winter storms create a higher risk for car accidents, hypothermia, frostbite, carbon monoxide poisoning, and heart attacks from overexertion. Minnesota is notorious for its frigid and snowy winter seasons. A winter winter storm has many faces and can last only a few hours or up to several days. A winter storm can cut off heat, power, and communication services and put older adults, children, and sick individuals at greater risk. Follow along the following tips to help protecting yourself from winter weather.

How do you protect yourself from winter weather?

As the old saying goes, "Proper preparation prevents poor performance."

Be highly aware of weather reports and warnings of freezing weather and winter storms. Be on the look out for emergency information and alerts and sign up for your local community's warning system.

Create an emergency supply kit for your car. Keep your tank closer to full than empty in the winter so that if you experience a breakdown, you're able to keep your car running for longer. Include jumper cables, sand in case you get stuck, an additional layer of clothing, water, and maybe a few snacks. 

Make a plan. Use a guide such as this one on Ready.gov to tailor your emergency plan and supplies to your specific daily living needs and responsibilities. 

Prepare your home to keep out the frigid temperatures with proper insulation, caulking, and weather stripping. To avoid a water damage event like a burst frozen pipe, ensure that your property's insulation will suffice for your location and temperatures. 

In the event that you experience water damage for any reason such as a burst pipe, gutter blockage, or outside water sources, call SERVPRO of Minnetonka. We have the ability to quickly dispatch our 30 IICRC certified technicians and 15+ service vehicles to anywhere in the greater Twin Cities area. Call 952-473-4837 today!

Fire Evacuation Plan - Don't Forget the Pets!

11/22/2021 (Permalink)

fire damage ceiling in fire damage home Pictured is a ceiling damaged by a raging fire. All 3 levels were affected after a fire broke out while a family was cooking.

Although not everyone may entirely agree... pets are family too! It is crucial for families to create a fire evacuation plan that they can quickly put into action in the event that there is an emergency. When you ensure that all members of your family understand what to do if a fire breaks out in your home, it decreases the need to take unnecessary risks and is a helpful tool to use in case of panic. Even if you do have to consider fire damage restoration in the aftermath, you will find excellent consolation knowing that you have created a plan to follow. In case of a fire emergency, the tips below will help you include every family member - even the ones with paws, wings, or scales!

Planning with Pets

Prepare an Emergency Food Kit

When a fire sparks in your home, you won't have time to think about how many cans of wet food to grab or be able to count out a sufficient amount of daily cups for your pet. By compiling these items beforehand, you will be able to grab and go, saving you precious time in a dangerous situation. Don't forget to pack water, bowls, doggy bags, potential litter. A spare collar with your animal's information wouldn't be a bad idea either!

Create a Form of Shelter

By putting your pet's emergency kit into a crate or some form of travel shelter, you won't have to think about grabbing multiple bags and forgetting the necessities. Even something as simple as a blanket will help keep your pet comfortable in a stressful situation like a fire.

Medication

Fire damage can sometimes make it impossible to return to your property until it is safe, which may take longer than you think. If you are unable to return to your home, you won't be able to access your pet's vital medication. A simple plastic bag will do the trick - just toss it in with your food and other essential materials.

Many people become extremely overwhelmed during and after a fire damage event. We know that coping with the aftermath can be confusing, scary, and just plain difficult. That's why we're always here to help whether you are in downtown Minneapolis, Chaska, Chanhassen, or anywhere in the greater Twin Cities area. Our team can assist you in every step of the way. 

IREM Minnesota's Men's Career Clothing Drive

11/20/2021 (Permalink)

Aimee with clothing on tables Here is Aimee, Director of Client Services, with the huge haul of clothing she gathered during her trip around the south side of the Twin Cities.

Aimee and Tierney spent most of their day yesterday zipping around the Twin Cities gathering clothing for IREM Minnesota's Men's Career Clothing Drive. These articles of clothing are benefitting Ready for Success and the Sabathani Community Center! IREM is an international force of 20,000 individuals united to advance the profession of real estate management. IREM Minnesota has been an active organization within our communities and we feel very thankful to have the opportunity to be a part of it.

Ready for Success

Ready for Success serves women and men with lower incomes by providing professional clothing and accessories needed to secure employment with confidence. For more information about Ready for Success, follow this link: https://www.ppl-inc.org/readyforsuccess 

Sabathani Community Center

The Sabathani Community Center is a grassroots effort that provides a place where residents can gather in a welcoming environment, fellowship, building community, conduct business, and receive programs and services that move people forward. For more information about the Sabathani Community Center, follow this link: https://sabathani.org/

Shakopee Career Expo - On Fire!

11/19/2021 (Permalink)

Getting Involved

Shakopee High School, through the Academies of Shakopee, hosted the 2021 Career Expo this November! The Career Expo is a free annual event for high school students and community partners alike, serving as an opportunity for students to learn about occupations and businesses, and partners to provide information on their industries and companies. The Expo also serves as an opportunity for employers/partners and students to discuss future internship and career/job openings.

Aimee and Tierney had an awesome time being a part of the Shakopee High School Career Expo. with a focus on fire damage, these two were able to share finer details about the processes of our company with prospective employees. Although most students are currently too young to be hired, it gives them a golden opportunity in the future.

Aimee and Tierney were asked questions ranging from simple processes to detailed methods of fire damage restoration. Some examples include:

  • How long does fire damage restoration take?
  • Is fire damage cleanup a dangerous process?
  • How many people does it take to clean up after fire damage?
  • What products do you use to clean soot damage?
  • What is the most difficult part about smoke damage cleanup?

We promise you - that list barely scratches the surface!

Overall, the opportunity to engage students and inform them about how our company works was a blast! We're very fortunate to be able to educate anyone at any age about the restoration industry.

Do you have more questions about our company? Give us a call today!

Fire Damage Hazards in the Cold Months

11/17/2021 (Permalink)

holiday themed snow backdrop As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business!

Believe it or not, fire damage occurs more often during the winter months. Many homeowners will light their chimneys, cook out, and crank up the thermostat when the temperature drops. In the event of fire damage, timely mitigation is the best way to reduce your fire damage costs. We know that restoration is virtually a requirement after fire damage occurs, but how about measures to prevent fire damage? Look no further!

Main Fire Hazards

Holiday Lights - for those of us who put up holiday lights right after Halloween (Thanksgiving, who?), your home's holiday lights might become hazardous. While hanging up your lights, be sure to double-check any wires or bulbs that might become hazardous. 

Electronics - technology is always advancing and you might receive a fancy new piece of electronics for the holidays. Untested electronics are a major fire hazard and every single year people light up their living rooms with more than their Christmas tree. 

The Holiday Tree - Speaking of trees.... many people begin their holiday season with a bushy, green, pine-smelling bunch of branches. However, as time goes on, these supple branches die and can become a nasty problem (and we're not talking about the cleanup). Be sure your tree is properly watered, at least a couple feet away from an outlet, and for Pete's sake don't put any candles nearby!

Holiday's never stop our fire restoration services!

Here at SERVPRO of Chaska/Chanhassen, even if it is the holiday season, we are still faster to any sized disaster! The fire department will have to put our your fire, but we will zip in immediately after it is safe to handle deeper restorations. As your local water damage and fire damage company, we can handle it all! From start to finish (yes that means reconstruction services, too!), we're here to help. Call 952-999-2435 today with any questions about our services.

Quick Fire Damage Information

11/16/2021 (Permalink)

the fire triangle: oxygen, heat fuel The fire triangle illustrates the three elements a fire needs to ignite: heat, fuel, and an oxidizing agent.

A Little Lesson About Fire

When the leaves begin to fall and snowflakes begin to flurry around, people begin to dread the cold weather. "Time to crank up the heat!" As much as we adore our HVAC heating systems and indoor fireplaces, it is important to be cognizant of the hazards of fires.

Each year, from 2017 to 2019, there was an estimated average of 106,700 multifamily residential building fires. These fires results in 400 deaths, 3,875 injuries, and over $1.7 billion dollars in property losses. Wow!

It is important to be aware of the obvious concerns like avoiding crowding your furnace or keeping things by an open flame, but it is important to consider other threats. Cooking (around 74%) was the leading cause of multifamily residential building homes. In addition to cooking, cooking areas and kitchens were the primary areas of origin for non-confined multifamily residential building fires. Holiday lights are also on the list! Be aware of how many cords you're plugging into an extension cord.

24/7 Fire Restoration Services

Our certified technicians are on the clock 24 hours a day, seven days a week year round. Even though multifamily residential building fires occur most commonly from 4pm-9pm, you could be in the 3% that occur at 1am. In that case, we are the ones to call! Once the firefighters take care of business, we will follow with the water damage and fire damage mitigation steps.

If your property has been affected by fire damage, call SERVPRO of Chaska/Chanhassen today at 952-999-2435. We're here to service Chaska, Chanhassen, Waconia, and the greater Twin Cities area in general. We're always "Here to Help!"


Source

Local Water Restoration Company - Make Us Your Top Choice!

11/15/2021 (Permalink)

water damage daily departure in living room Here is an instance where we had to remove drywall and flooring that was damaged by intruding water.

Water Damage Restoration

When you have a water damage event on your property, SERVPRO of Chaska/Chanhassen will respond quickly to prevent further damage and begin the water repair and restoration process.

Water damage is caused by intruding water that attacks materials, creating rotting wood, microbial growth, bacterial growth, rusting of steel, swelling of wood, and de-lamination of materials like carpet and plywood. 

Originating from a wide variety of sources like a dishwasher hose, a washing machine overflow, broken and leaking pipes, flooding, and building envelope failures, 13.7% of all water used in a home today can be attributed to plumbing leaks.

Small Hole, Massive Problem

On average, each home in the United States will waste approximately 10,000 gallons of water. per year For example, a tiny 1/8th inch hole in a pipe can release almost 250 gallons of water per day. This scary statistic alone should be enough reasoning as to why you should replace any worn pipe fittings and hose connections to all household appliances that use water at least once per year.

Following Procedure

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is one of the main certifying bodies that regulates and educates our technicians on water damage restoration procedures. Although every water damage event is different, the water damage restoration steps are often the same. To review how we handle water damage restoration, check out our process here.

Why choose SERVPRO of Chaska/Chanhassen?

First, our customer-focused professionals will assess the water damage to your property. Afterwards, our top-notch people will help ensure that you understand the severity of the damage so that you are able to make the best decisions for the restoration of your home.

Whatever size the water damage is to your property, we have the equipment to deal with it. Call SERVPRO of Chaska/Chanhassen at 952-473-4837 for our 24/7 services.

Tips to Prepare Your HVAC System for Winter

11/12/2021 (Permalink)

We're back in full swing for school, the leaves are dropping like flies, and your Starbucks Pumpkin flavored beverage is only doing so much to stave off the morning chill. It's that dreaded time of year again: turning your HVAC system from "Cool" to "Heat." Take a quick moment to check the following list to be sure that your furnace is good to go for the upcoming winter and dropping temperatures.

Tips to Prepare Your Furnace for Winter

  1. Change your air filters. More than likely, you have air filters behind a vent grill in a wall or ceiling, or potentially a single filter in the HVAC system itself. By cleaning or replacing your filter, you will keep nasty particles out of you HVAC system and the air that you breathe in general will be cleaner.
  2. Clean the heat exchanger. By hiring a trained professional, your heat exchanger should be brushed and vacuumed out annually. Why? The technician will check for cracks or damages that could lead to a dangerous carbon monoxide leak. 
  3. Inspect your carbon monoxide detectors. Just like your fire detectors, you should be routinely inspecting and replacing your carbon monoxide detectors. These alarms will help protect you from the "silent killer."
  4. Remove any items you have stored near your furnace. Especially the flammable ones! It is extremely dangerous to congest your furnace with items, particularly anything that is likely to catch fire. Remove any items that are sitting on top or in front of your air vents, too.
  5. Inspect the exhaust flue that is outside. Surprisingly enough, you might have a smart animal that has built a nest in your flue or a tree that has grown just a little too much and is now blocking the way. Clear any obstruction to ensure that your HVAC system can work properly.

If you have any issues with these tips, don't be afraid to contact your local HVAC professional. It'll always be better to prepare than to deal with fire damage later. If fire damage occurs in your home, don't hesitate to call us! We're here to help all day every day!

The Life of the Storm Team

11/10/2021 (Permalink)

storm team The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood.

Calling Storm Team Wilson!

From August 26th to September 4th, 2021 Hurricane Ida ravaged the state of Louisiana. It became the second-most damaging and intense hurricane to make landfall in Louisiana, right behind Hurricane Katrina in 2005. It caused roughly $65.25 billion in damages and is considered the fourth-costliest Atlantic Hurricane in the United States.

How do you even begin to combat all of that damage?

Have no fear, SERVPRO is here! One of the most amazing things about our network of franchises is that we are able to compile our skills and abilities together to create a super team. Franchises from all over the United States came together to send out equipment and technicians to begin remediating this vast amount of storm damage.

Two of our technicians, Tucker and Jordan, were down in Louisiana for multiple weeks estimating and completing mitigation work for a small portion of the millions of lives that were affected. Tucker and Jordan spent a countless hours working through unsettling situations to help bring people's lives back to some sense of normalcy.

From inches of snow to downed trees to severe flooding, our Storm Team foes it all! We are extremely proud to send crew members to join forces with other SERVPRO professionals across the nation when severe weather elsewhere brings devastation. 

SERVPRO of Chaska/Chanhassen offers comprehensive storm damage cleanup and restoration services locally and state-wide. If you're in need of services, call us today at 952-999-2435!

Stop Water Damage Immediately!

11/8/2021 (Permalink)

water damage in bedroom Whether you live near Lake Minnetonka, in the urban areas of Minneapolis and St. Paul, or in surrounding communities, we can help!

Traveling Water Damage

When your property faces water damage, it can be an eye-opening experience. The effects of water damage can be extremely daunting as the building's materials and your personal contents are being soaked from the water. In this blog, you will discover that three are steps that you can take in order to minimize the amount of water damage that will occur.

Follow these water damage cleanup steps:

Eradicate the source of the water.

  • Although this is seemingly obvious, many people will panic when they see flooding water on their property. Before you move on to any of the next steps, you need to complete this one first, without a doubt. Sometimes the source of the water isn't obvious and you will have to search around your property for a burst pipe, a broken water heater, or even a blocked gutter.

Remove as much water as possible.

  • Make sure that the water is not contaminated before trying to extract the water! If the water is dirty (sewage, flood water, or has been sitting for a long period of time) you should always wait for a water restoration professional to avoid illness. If there are only a few inches on the floor, you can use whatever tools you have available to clean it up. 

Separate all personal items from the affected areas.

  • To prevent your personal belongings from suffering water damage, remove all materials that not are not attached to the floors or the walls. Make certain that you are grabbing any porous materials like wood, fabrics, and paper because they pose the highest risk for permanent damage.

Get those fans movin'!

  • One of the most important parts of the drying process is to remove as much moisture from the air as possible. You can use any dehumidifiers or large fans in addition to opening windows as long as the outside conditions will allow for proper drying. By keeping the air circulating, you will prevent bacterial growth and promote drying.

If you are unable to perform any of these functions yourself, give us a call! We're professionally trained and always ready for anything!

Director of Client Services - Aimee Morris

11/3/2021 (Permalink)

aimee morris commercial account manager Director of Client Services - Aimee Morris

Our Newest Beacon of Light: Aimee Morris

Earlier this year we were very lucky to welcome Aimee Morris to our Commercial Account division. Aimee was exactly what we needed! With over 15 years experience in the restoration industry, Aimee's all-around knowledge of the industry has been a great asset for us.

We swear Aimee has eyes on every angle of the company. She manages all aspects of commercial accounts so you can be guaranteed that you, as a client, will have seamless communication throughout your whole project. She works with your scheduling, provides rapid updates, and ensure that our team members stay on track so that projects are finished in an efficient manner.

Aimee enjoys grabbing coffee with current and prospective clients. She always has a shimmering shining smile and really wants to get to know what your needs are as a customer. Whether it takes a phone call, email, or connection through LinkedIn, Aimee is always open for communication. As a company, we strive to hold a genuine valuable relationship with the people that we work with. It is important that you know that if you have any questions regarding your project that you reach out to us or Aimee immediately, that way we can keep your project on track. 

You can depend on Aimee and our technicians to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine bright again. Give us a call at 952-999-2435 today and let us make it "Like it never even happened."

Providing Construction Services for Your Property

11/1/2021 (Permalink)

construction services provider If you’ve had damage to your home or just want to remodel, we have everything you need to complete your home construction project.

Experienced Construction and Restoration Specialists

When you experience fire damage, water damage, or storm damage, the last thing you want to worry about is managing the clean up and contacting multiple repair crews for your property. Here at SERVPRO of Chaska/Chanhassen, we are your one-stop shop for residential construction and commercial construction!

It can be a hassle to deal with a multitude of home construction companies near you - so let us take the pressure off of your shoulders! We are licensed contractors throughout the state of Minnesota and believe in delivering quality workmanship to make your property look "Like it never even happened."

Why choose SERVPRO of Chaska/Chanhassen for Home Restoration?

We understand that their will always be a concern regarding the cost of construction services. By utilizing our services, we will handle:

  • Managing the Construction Plan and Timeline
  • Weekly updates regarding your personalized plan and completed work
  • Material selections and ordering of goods
  • Insurance Claims process

Because we are a one-stop shop, you will have seamless communication with one of our project managers who will be your advocate from start to finish. In addition to having a dedicated project manager, your property restoration will go much quicker due to our ability to coordinate construction work as mitigation is being completed. Throughout each phase in our construction process your participation in making certain decisions about your plan will have an impact on cost and schedule, but we will help you along every step of the way.

What services do we provide?

Our list of services goes on and on and on - it seems to be never ending. Click here to view most of our services or see below for a few examples:

  • Board Up
  • Drywall
  • Electrical
  • Flooring Repair and Installation
  • Painting Services
  • Framing
  • ....and so much more!

When disaster hits your property, do the right thing and call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050! You won't regret the excellence of our construction services!

Curtail Furnace Fires!

10/25/2021 (Permalink)

furnace inside a home Know how to complete routine maintenance on your furnace!

The National Fire Protection Association claims that more than one in six home fires originate from heating equipment, which is the second most common cause of a fire behind cooking. Even though a large majority of these pieces of heating equipment are space heaters or fire places, one out of every ten starts with a central heating system.

Follow the tips below to minimize your chances for a furnace fire!

  • Have your furnace serviced - Prior to the cold season, hire a professional to inspect your equipment to ensure your furnace is working properly.
  • Replace the air filter - You should replace your filter every month or so, depending on the manufacturer's specifications. Furnace filters help prevent air contamination in your home.
  • Check and clean air vents and ducts - it's as simple as getting out your vacuum and removing the dust in your vents and ducts. We know this job can suckso you can always hire a professional!
  • Inspect the exhaust vent - Ensure that your exhaust vent is clear from any obstruction such as a rodent's nest, leaves, or snow. 
  • Remove items from around the furnace - if there are flammable items near a flame, need we say more? Clear the area of all flammable objects. 

When winterizing your home or preparing for cold season, your furnace should be on the list! All of these maintenance tasks can be complete in just a few hours. If you're not comfortable with any of these processes, call a professional! For professional fire, water, and mold remediation services, give us a jingle at 952-999-2435

Content Cleaning: What is it and how do we do it?

9/7/2021 (Permalink)

before and after of a fire damage toy Here is an example of a children's toy that was damaged by fire and cleaned up by our certified technicians.

As one of the top SERVPRO franchises in Minnesota, SERVPRO of Chaska/Chanhassen is there to help you when everything has been turned upside down by fire damage. When your property has been ravaged by flames, many important belongings and documents can be severely damaged by flames, soot, and smoke odors. With our expansive cleaning capabilities, we are able to salvage many of your items and restore them to make it look "Like it never even happened." By doing this, we can save you money by restoring your contents instead of having to replace them.

Packing Out the Contents

The first thing to do after you experience fire damage is to assess the entire property for damage. By assessing the damage, we will be able to figure out what our next steps are regarding cleaning your personal belongings. Our certified technicians will determine whether or not the items are salvageable, they will take photos of all of the contents, they will take inventory of items that are restorable, and then we will safely and carefully pack up all of the items to be moved. Once boxed up, the items will be labeled by name and stored in our 18,000 square foot warehouse in climate-controlled vault storage.

The Cleaning

Once the contents have been safely moved to our warehouse, they are brought into our cleaning room where our certified technicians will dictate the best method of cleaning. They will determine the best path of cleaning based on several factors:

  • Are they hard or soft contents?
  • Do they need to be hand washed or machine washed?
  • What sort of chemical can be used that won't damage the material?

Hard contents, such as dishes, vases, and other sturdy objects will be cleaned in machines like  ultrasonic equipment and deodorizers for smoke odor. For objects that cannot handle the harshness of an automated machine, we will hand-clean the item with environmentally-friendly degreaser or odor counteractants.

Moving Back Home

After our technicians mitigate the fire damage and our reconstruction division repairs your property back to normal, our team will pack up your contents and send them to your home. With your fire damaged contents repair back to normal, you can enjoy living life the way it was prior to your properties' fire.

If you find yourself in need of water or fire damage mitigation, content cleaning, or reconstruction services, give us a ring today at 952-999-2435. We service Chaska, Chanhassen, and the greater Twin Cities Area (Minneapolis and St. Paul).

Tips for Preventing Water Damage in Your Home

8/23/2021 (Permalink)

daily departure photo of rooms with fans after water damage has occurred, Here is a daily departure photo of rooms with fans after water damage has occurred.

Water damage is one of the most common structural damage problems home and business owners have to deal with. Unlike other types of damage, which tend to be sudden and easy to notice, water damage usually happens slowly over time and is not noticeable until it's too late. However, some types of water damage, such as those from hurricanes and thunderstorms, can occur very quickly with disastrous results.

If you want to make sure that you never have to call for a water damage restoration company near you, it's best to prepare your property for water damage before disaster strikes.

The easiest way to avoid having to call an excellent water damage restoration company such as ours is to try to avoid water damage altogether. Although this can be a tall order, especially within storm season, that gives you all the more reason to be prepared.

4 Essential Water Damage Prevention Practices:

Fix and renovate your plumbing.

Most people associate water damage with thunderstorms and hurricanes, when in reality, the real problem is bad plumbing. Whether it's a new but poorly constructed building or an older building that has had no plumbing renovation in decades - a water pipe burst in a house can wreak havoc either way. Updating your plumbing can be as simple as starting with the hoses and faucets and then you can move on to the seals and pipes.

Take care of your building's exterior structure.

Storms and other disastrous weather conditions are a primary task for water restoration companies. To avoid having to deal with the consequences of a weather disaster, it is crucial to renovate your building's exterior by:

  • Caulking and sealing windows
  • Installing impact windows
  • Replace missing or damage shingles on your roof
  • Clean downspouts and install gutter guards
  • Repair outside walls if they are not fully sealed

Prevent water seepage by resealing your basement.

Basement water damage restoration is extremely common for our business. It is an extremely common area or water seepage to occur. Routinely check for cracks in the building's foundation and floor slabs - make it an effort to reseal them. Be sure to install backwater valves to your sewage system to help avoid sewer backup.

Keep your eyes peeled for mold growth.

Mold is not only caused by water damage, but it also causes further water damage by eroding your building's foundation. Check for mold growth in your basement, crawlspace, and roof to make sure that your structure is in superior condition.

If you are unsure whether or not you have water damage or mold damage, we are a water damage restoration resource for you. Give us a call at 952-999-2435 with any of your needs.

What to do when you wonder: What's the best water damage restoration company near me?

7/23/2021 (Permalink)

testimonial from a client Here is a recent testimonial from a client.

If you've ever question what water damage restoration company is the best near you, look no further! We at SERVPRO of Chaska/Chanhassen are experts in the industry! We take pride in constantly updating our cleanup and restoration services, ensuring that all of our technicians are properly trained and educated, and every job that we take we put our reputation on the line to show our Chaska and Chanhassen community why they should use us in their time of crisis.

Here's what to do when you're thinking: What's the best water damage restoration company near me?

Call us at 952-999-2435!

Why?

SERVPRO of Chaska/Chanhassen is the name you can trust for all of your residential and commercial water damage restoration needs due to our dedication and commitment to excellence and training. Every member of our team has undergone extensive SERVPRO training, continuing education courses, and many have achieve certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

One team, one dream.

The "One Team" mentality has been at the epicenter of the SERVPRO brand since he beginning of time...

"“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

From start to finish, SERVPRO of Chaska/Chanhassen is here to help.

We are committed to providing high quality work and thorough communication with the utmost integrity. This commitment is what sets us apart and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs. 

When you ask yourself, "What is the best water damage restoration company near me?" Look no further! We're here for you 24 hours a day, seven days a week, 365 days a year! 

Fire Damage Restoration Process

7/22/2021 (Permalink)

The fire damage restoration process includes the removal of soot residues from various surfaces and materials. Depending on the severity of the fire, the soot that remains can be drastically different from one fire to the next.

Fires that give off smoke produce smoke-filled residues and soot. When smoke is released into the air when various materials are decomposing, the soot is in the form of suspended particles, gases, and aerosols.

The fire damage restoration process is dependent on what types of residue is on the material. Different cleaning and restoration methods will be used for each residue.

  1. Cleaning Dry Smoke Residue
  2. Cleaning Wet Smoke Residue
  3. Protein Residue
  4. Fuel Oil Soot Residue

During a fire, soot and smoke particles love to settle on and adhere to any surface they can get their hands on. Our fire damage restoration process is top-notch and means we have the capability to remove and clean these residues. Put confidence in your local professionals that provide you with the best fire restoration services available!

How To Tell If Water Damage Is Old

7/19/2021 (Permalink)

As water damage restoration experts, we understand the issues that water damage presents, especially when it isn't in your sight. When discovered, water spots are clues that indicate a leaky pipe or condensation that is generating the problem.

Even though it impossible to know exactly how long your water damage issues have lingered, there are steps you can take to tell if your water damage is old or new.

Steps to Determining if your Water Damage is Old

  1. Review the history of the house. As soon as water spots are discovered, take note of when you found them. IT's important to recognize and understand what is new and what is old because smaller leaks can take months to appear.
  2. Touch the water spot. Water damage drywall or a water damage ceiling spot will be mushy and squishy since the material will have soaked up a fair amount of water. A newer spot will be wet, but the drywall and ceiling will remain strong.
  3. Examine the materials. It's important to know what materials your walls and ceilings are composed of because thick paint or tiles can trap water. If this is the circumstance, even a small spot where there is water damage can indicate that it has been around for awhile. 

Are you still unsure how to tell if water damage is old or new? Give us a call today!

As your local water damage repair company, we can fix drywall water damage! For all of your water damage restoration needs, get in touch with us. When there's a lea that you cannot detect, it is crucial to contact an expert like us! Call 952-999-2435 now!

Full Service Restoration - We do it all!

7/2/2021 (Permalink)

before and after photo of a living room and stairwell Here is a before and after example of our Reconstruction work in a home where we completed water damage mitigation.

One thing about SERVPRO of Chaska/Chanhassen that sets us apart from other local restoration companies is the fact that we have an in-house reconstruction team! Our team is highly skilled and able to do everything from a simple painting to performing an entire remodel.

What does this mean for you?

Keeping the cost at a minimum for our clients, our overall price won't have any additional subcontractor fees or bills attached to it! We are a local franchise that stands by the idea that we are committed to providing quality work and communication with the utmost integrity. 

This commitment is what distinguishes us from others and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs.

Take a peek at our services:

  • Flooring: Carpet/Tile
  • Painting
  • Siding/Roofing
  • Drywall/Ceiling
  • Plumbing
  • Electrical
  • HVAC/Air Ducts
  • Kitchen/Cabinets
  • Carpentry/Framing
  • Structural Repairs
  • Windows/Doors
  • Exterior Finishing

For any of your reconstruction needs, questions, or concerns, contact Jeff at 952-270-0603.

First Golf Event in Over a Year!

6/15/2021 (Permalink)

Aimee, Tierney, and Scott at the IREM tournament Aimee, Tierney, and Scott at the golf tournament.

Last week Scott (Owner), Aimee (Director of Client Services), and Tierney (Marketing Specialist) hosted a booth at the IREM Minnesota Chapter Golf Tournament!

What a day it was! With a heat advisory for 4 straight days and not a single cloud in the sky, Aimee, Scott, and Tierney took on a long day in the heat.

Our infamous "What the Duck?!" game was a hit. The goal of the game was to avoid the only duck without a number, which we called the Ugly Duckling. If you successfully grabbed a 1, 2, or 3, you were entered into a raffle for lunch for your office, a $100 Visa gift card, or both!

Community involvement is one of our passions and it has been way too long since we were able to go out and about with familiar faces. Despite the last year, everyone was in high spirits to converse and get back into the swing of things.

Being involved with an association like IREM reminds us of the importance of making a difference in the careers of those who manage and are being managed. Through professional development events and collaboration with various business, IREM sets the stage for opening doors, forging connections, and showing the way forward.

Tackling Fire Odors

6/10/2021 (Permalink)

Ryan examining a fire damaged home Ryan examining a fire damaged home in Chaska.

Anyone that ever shares space with a smoker knows how hard it is to get the smell out of your clothes, hair, and skin. Imagine flames in your home and that smoke is making its way through the ventilation system, going from room to room and settling upon your bed sheets, upholstery, curtains, and even your wallpaper. Regardless of the extent of fire damage to your home, it almost seems like the smoke, and its residual smell is an even bigger problem than sweeping ashes and cleaning soot.

In Chaska or Chanhassen (as well as surrounding areas), your smoke and fire damage is ideal for our SERVPRO team to tackle. Our team of experts trains specifically to address all consequences of a home fire, regardless of its size. Once we arrive at your home, we invite you to trust our knowledge and expertise as we attack all aspects of fire damage, including ridding your home of the unpleasant smell of smoke.

The term deodorizing is the all-inclusive name we use for agents capable of neutralizing or eliminating odor molecules. In practice, there are quite a few options to expel smells from your home. Our SERVPRO team considers each option and its benefits before applying it to your home. In some cases, we may bring special equipment such as an ozone generator, ventilators, or pressure sprayers to help us in deodorizing your home. In other instances, such as the use of deodorizing pellets, the application is straightforward and does not require extra equipment or space. When we exhaust our resources, and the smell remains, we may opt to use a sealant in your home, which permanently traps odor molecules, so your senses do not pick up on them.

SERVPRO of Chaska/Chanhassen is available to you around the clock. Our hotline is available 24/7 to meet your needs. Call us at 952-999-2435 as soon as it is safe to enter your home and let us address the smoke and soot remains as quickly as possible. Our careful and knowledgeable approach helps us leave your home, "Like it never even happened."

Mold Remediation: Mold versus Mildew

5/24/2021 (Permalink)

growth in Chaska home An example of growth in a home after water damage occurred.

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. That's where we come in!

How can you tell the difference between mold and mildew?

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

How can you test the affected area to see if it is mildew or mold?

If you are unsure of what the substance is within the affected area, you can easily have it tested. The best course of action is to ask for professional assistance (like us!), but you can also fairly easily identify whether it is mildew or mold with a little bit of household bleach.

1. Apply a few drops of bleach to the affected area.

2. Wait 5 minutes and inspect the spot.

3. If the affected area becomes lighter, you are more than likely dealing with mildew. If the spot remains dark, it is most likely mold.

Who do you call when you think you've got mold?

SERVPRO of Chaska/Chanhassen, that's who!

If you suspect that your Chaska/Chanhassen home or business has a mold problem, we can inspect, assess and remediate your property. Call 952-999-2435 with any questions or concerns. 

Providing Better Service with Continuing Education Courses

5/17/2021 (Permalink)

ethics CE course information CE Course Information

SERVPRO of Chaska/Chanhassen offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be on Wednesday, May 26th at the Chaska Event Center.

"An Examination of Ethics in the Insurance Industry"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

For reservations, click on this link. If you have any questions, please contact Ryan Weber at ryanw@SERVPRO10278.com or give him a call at 612-751-5597. 

Mold Remediation: Signs and Services

4/16/2021 (Permalink)

mold remediation Chaska/Chanhassen Your satisfaction is our focus, and we work to ensure you have nothing to fear about mold again.

Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of mold, but when you consider the health effects it can have on your home and environment, you know you need a solution. Our professional and certified mold remediation services around Chaska/Chanhassen ensure that you don't encounter mold in your house again - at least until the next flood or leak.

What is Mold Remediation/Removal?

Mold remediation is all the processes involved in restoring the mold spores level in your home. Remediation is the whole bang for your buck that not only removes current mold issues, but ensures that it will not grow again. SERVPRO of Chaska/Chanhassen is certified to remove the physical mold that is present in addition to reducing airborne spores. 

Warning Signs of a Mold Problem

Mold is always present. Whether it is in the air, indoors, or outdoors, this fungus has been around for millions of years. When exposed to moisture, it feeds, expands, and releases mold spores into the air.

You might be asking yourself: "How will I know if there are unsafe levels of mold present?"

  • Mold has a variety of colors from black to white, although green and black see to be the most prevalent.
  • Mold has a nasty musty odor that signals its presence. If you notice an odd scent even after eliminating all other possibilities, mold testing will help you verify if you really have mold issues, if it is just a stain on the wall, or an odd smell.

If you find yourself wondering if that smell is your garbage or that spot on the wall is just dirt from the dog, consider your local mold remediation service and...

HIRE A MOLD REMEDIATION SERVICE LIKE US!

Our specialized technicians make use of modern equipment to carry out mold removal or remediation in Chaska/Chanhassen. There is no need to question who you go to when you're worried about mold. Call 952-999-2435 today with any questions or concerns.

Faster to your Chaska/Chanhassen Water Damage Event

2/22/2021 (Permalink)

fans drying a room SERVPRO of Chaska/Chanhassen provides 24 hour fire and water damage restoration service in Chaska/Chanhassen.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Chaska/Chanhassen provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Chaska/Chanhassen arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –952-999-2435

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Chaska/Chanhassen

SERVPRO of Chaska/Chanhassen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Chaska/Chanhassen 24 Hour Emergency Water Damage Service

2/15/2021 (Permalink)

water damage in a closet Chaska/Chanhassen provides 24 hour fire and water damage restoration services.

SERVPRO of Chaska/Chanhassen is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 952-999-2435

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Chaska/Chanhassen has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Chaska/Chanhassen

SERVPRO of Chaska/Chanhassen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Chaska/Chanhassen, Call SERVPRO!

2/8/2021 (Permalink)

cleaning an office We provide immediate service day or night!

SERVPRO of Chaska/Chanhassen provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Chaska/Chanhassen. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 952-999-2435

Residential Services

Whether your Chaska/Chanhassen home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Chaska/Chanhassen commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

IICRC Certified Firm

2/1/2021 (Permalink)

IICRC certified logo We are an IICRC Certified Firm.

SERVPRO of Chaska/Chanhassen is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chaska/Chanhassen

SERVPRO of Chaska/Chanhassen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold will survive!

1/25/2021 (Permalink)

Removing mold from a ceiling in Chaska Spores are tough enough to survive indoors or outdoors in harsh conditions.

Mold is a nasty critter and will survive through the harshest of conditions within your home or business.

How does mold work?

Mold grows out of tiny spores that are tough enough to withstand even the most brutal of Minnesota winters. Scientists have even found mold spores that have allowed even the most ancient of mold to grow. Spores have the capability to last years, especially if you don't use mold remediation services such as SERVPRO of Chaska/Chanhassen.

Standing water and moisture can lead to mold growing in your home or commercial building. Mold does not need to have visible water to grow - it will sneak inside those dark crevices and expand from there.

Any dampness can lead to mold and SERVPRO of Chaska/Chanhassen can remediate mold that grows on:

  • Bathrooms
  • Basements
  • Attics
  • Crawl Spaces
  • Drywall
  • Insulation
  • Carpet
  • Paper
  • Wood
  • Virtually any material

To treat mold correctly, it is critically important to first stop the source of moisture. SERVPRO of Chaska/Chanhassen can clean and repair damage caused by mold in your home or business. With a specialty in mold remediation, we're here to help.

Call today at 952-999-2435 with any questions on concerns.

The Importance of a Sump Pump

1/18/2021 (Permalink)

sump pump diagram A sump pump is your home’s best defense against water damage

Many people are often unfamiliar with a sump pump - until it breaks! A sump pump's only purpose is to ensure that your home stays dry and safe.

What is a Sump Pump?

The sump pump lies underneath your basement and its purpose is to catch and accumulate water from around your home so that it doesn't seep inside the foundation. The basin is referred to as the sump and when the water accumulation begins to fill the sump, a pump is used to move the water out of the basin. During this process, the water is transferred from the sump and into a storm drain. If all goes well, your basement and foundation will remain dry. 

What are the types of Sump Pumps?

The type of pump used in your home will depend on your preferences, budget, and the environment that surrounds your house.

Types of Sump Pumps:

  • Automatic vs. Manual
  • Submersible
  • Pedestal
  • Battery Operated
  • Water-powered

Even though a sump pump cannot stop you from getting a broken pipe, a leak in your roof, or having a malfunction in an appliance, it can prevent water around your home from causing any issues. Without a working sump pump, your basement could face a constant influx of water, which could compromise the strength of the floors and walls, create odors, and escalate mold growth. 

How do you know when to replace a Sump Pump?

Typically, a sump pump is good for five to ten years and will either need to be replaced or repaired afterwards. If your sump pump is making unusually loud noises it could be stemming from debris jams, worn out parts, or from constant use (general wear and tear). You are able to test your sump pump by dumping water around the pump and seeing if it starts up automatically and drains the water. It is extremely important to get your sump pump fixed if you notice any issues to help prevent flooding in your basement.

If you are having sump pump issues, contact your service provider.

If it has become too late for you and your basement is flooded or you notice ay damp spots or mold issues, please give SERVPRO of Chaska/Chanhassen a call at 952-999-2435.

What to Know when dealing with Mold Issues

1/13/2021 (Permalink)

mold damage infographic At SERVPRO of Chaska/Chanhassen we have a team of mold mitigation experts who have been certified by the IICRC in Applied Microbial Remediation.

Mold is hazardous and can cause severe issues to the structure of a building. If not contained and removed properly, mold spores can spread and cause unhealthy mold strains capable of causing various health effects on a person.

Things you should know when dealing with Mold

Mold can be cleaned with a simple bleach solution. The EPA's recommendation to clean up a moldy area of up to 9 square feet is to wipe it with a cloth dampened with a diluted bleach solution. 

Mold can be caused by lack of monitoring and maintenance. Mold accumulation can often be caused or worsened by failing to properly ventilate a residence. For example, if you shower without a fan on and the humidity builds and remains warm for extended periods, mold can build up in the vents and within the walls.

Insurance doesn't always cover mold. Insurance policies won't normally cover mold, fungus, or dry rot within a home. However, if a water damage event occurs and mold results from that damage over time, property insurance will cover most repairs except mold remediation.

Save money on mold remediation and be smart during emergencies. It isn't necessary to have a plumber or contractor rip out your walls if you fear you have mold. Our expert mold remediators can come and examine the situation before any expensive teardowns ever happen. We're Faster to Any Size Disaster and pride ourselves in restoration before replacing. 

SERVPRO of Chaska/Chanhassen is here for all of your mold remediation needs. If You See Signs of Mold, Call Us Today at 952-999-2435.

Don't Let Your Commercial Building Go Up in Smoke

1/13/2021 (Permalink)

property on fire with smoke damage coming out windows We have extensive fire damage cleanup and restoration training to get your property back to pre-fire condition.

Fire and smoke damage to your commercial building has the potential to have catastrophic consequences. Whether your property suffers from the devastation of raging flames to clouds of thick smoke, the damage to your business not only costs you money to repair, but sets back your business operations. To better mitigate your risks to your business, it is crucial to understand the most common causes of fire damage for a commercial property.

Top Causes of Fires on Commercial Properties

Cooking

Any building that has a working kitchen is at risk for a fire. Although most commonly occurring in restaurants, high cooking temps, flammable oils, and grease are susceptible to starting fires. In addition to these flammable materials, multiple people working in close proximity make this an ideal situation for fire or smoke damage to occur.

Heating Equipment

Lining up at number two on the list would be the equipment that is used to heat a commercial property. Malfunctioning heaters, boilers, and radiators can overheat and lead to fire and smoke damage. Improperly utilized space heaters can also be extremely dangerous. It is important to ensure that you're keeping up on your building maintenance to catch any issues before it turns into a disaster.

Electrical Equipment and Lighting

The third most prevalent cause of damage to commercial buildings is electrical and lighting equipment. If your commercial property is aged, the wiring and circuits in the inside are, too. Overloading circuits and outlets can lead to overheating, which could result in a spark that can start a traumatic fire.

SERVPRO of Chaska/Chanhassen is here to help!

SERVPRO of Chaska/Chanhassen understands the devastation of a fire. Since each fire and smoke damage is unique, we make sure to explain every step of the process to you.

When it comes to smoke removal, we follow a specific fire damage restoration process that uses specialized equipment and techniques to remove the smoke and soot from ceilings, walls, and other surfaces.

Fire damage repair goes farther than just fixing up the walls, ceilings, and surfaces. We specialize in restoring your keepsakes to their preloss condition, if possible. We use six different methods of cleaning to maximize restoration over replacing your keepsakes. 

From commercial storm damage restoration to fire and smoke damage, SERVPRO of Chaska/Chanhassen has the experts for you. Call 952-999-2435 today with any concerns!

SERVPRO's Emergency READY Profile (ERP)

1/11/2021 (Permalink)

SERVPRO ERP SERVPRO of Chaska/Chanhassen is Faster to Any Size Disaster.

How can you be prepared for a disaster when you never know when it will strike? SERVPRO of Chaska/Chanhassen has just the tool for you!

Making a Disaster Plan with SERVPRO

SERVPRO is constantly looking for methods to make facility management easier for our customers. With the SERVPRO Emergency READY Profile (ERP), you won't need to come up with a time-consuming plan from scratch.

Although a sprinkler malfunction or tenant fire seems hypothetical at some points, it's important to have a plan in place for when these accidents do happen. That's where our ERP's come in to save the day!

How does an ERP work?

One of our technicians will come to your building and perform a walkthrough. During this walkthrough, you will create a reference document that will details all of the vitals of the property, including contact information. 

How is an ERP used?

That is entirely up to you! You may use our ERP as a standalone document or as a supplemental plan to any existing scheme you might have in place. As we know, timeliness is extremely important when it comes to any water, fire, or weather-related disaster to your business. As unpredictable as a disaster can be, our ERP is one thing you can set up before disaster hits.

By setting up your ERP, you will have experience professionals right by your side. Contact SERVPRO of Chaska/Chanhassen to establish an ERP for your property.

No matter how big or small, SERVPRO of Chaska/Chanhassen will be ready to ensure that damage occurred to your business will seem "Like it never even happened."

Call 952-999-2435 today for any inquiries!

We Weather Any Storm

1/7/2021 (Permalink)

SERVPRO logo SERVPRO of Chaska/Chanhassen is Faster to Any Size Disaster.

As a 24/7 essential service business, we're here for you through any disaster.

Our capabilities range from water & fire to mold & storm damage.

SERVPRO of Chaska/Chanhassen has been serving the entire region of Scott County for over two decades. We're locally owned and operated by Scott and his team of over 30 trained and certified technicians are here to help you.

What sets SERVPRO apart from others?

We are open 24 hours a day, seven days a week because we know that disasters don't follow the classic 9-5 schedule.

  • We have advanced technology - from infrared cameras to 3D Property Scanning you can be confident that the damage to your home will be repaired correctly. 
  • We are capable of traveling anywhere - our Disaster Recovery Teams are strategically positioned around the U.S should a disaster strike near you. Our expertly trained technicians will be there when you need them.
  • We provide aid from start to finish - when you call SERVPRO of Chaska/Chanhassen for services, we pick up and respond promptly. Our main service is restoration, but we're capable of aiding in insurance claims and working with you to ease the stress - we know you're already going through a lot. 

SERVPRO of Chaska/Chanhassen provides Residential and Commercial Cleaning services.

Our standard of clean cannot be matched by any other company. We've created a specialty cleaning program called Certified: SERVPRO Cleaned that can help ease your mind during these uncertain times of a pandemic.

Have Questions? Call Today (952) 999-2435

Tips to Survive Winter and Storms

1/5/2021 (Permalink)

snowy winter scene of a home that could be in Chanhassen SERVPRO of Chaska/Chanhassen technicians are highly trained to properly clean and restore your house so that it feels like home again.

Everyone has had the moment where they realize they are not prepared for the events at hand. Being unprepared for Winter is not only uncomfortable and miserable, but can be extremely dangerous. Listed below are a few hints on how to handle Winter and Storms.

Tips to Handle Winter & Storms

1. Frozen locks? Isopropyl alcohol, used in hand sanitizer, has the ability to lower the freezing point of water. Spray a little bit of this smelly substance on your lock and it should work to melt the ice within the lock in seconds.

2. Don't puff a cig or slam coffee before you go out shoveling. Stimulants such as coffee and cigarettes can add extra stress on the heart, raising blood pressure and your heart rate. These two stimulants, in addition to the exertion required to shovel, can lead to an increased chance of a heart attack.

3. Prepare your vehicle for cold weather. In case you get stranded, it is important to have supplies prepared to keep you warm. Matches, a candle, blankets, and some snacks will help aid in the process of avoiding disaster. Put extra clothing in your trunk as well as a flashlight, batteries, and a phone charger.

4. Are your shoes wet? After coming in from shoveling, your feet might be soaked. Stuff your shoes with newspaper in order to dry them faster so that you can have them for tomorrow.

5. Gas up. To keep the water in your gas tank from freezing it is recommended to keep your tank at least half full. This will help prevent you from becoming stranded and keep the fuel pump healthy.

6. Help! My car is stuck in the snow! Never cry for help again by keeping a bag of clay kitty litter in your car. Adding non-clumping cat litter to the base of your tires when you're stuck in deep snow or when you are slipping on ice will help your wheels gain traction. 

7. Use your ceiling fans. As most of us know, heat rises. Flip your fan so that it pushes the hot air downwards, keeping you warm and your bill lower. 

With these tips you'll be 7 steps ahead of the game this winter! Remember, if you come across any issues, SERVPRO of Chaska/Chanhassen is here to help 24/7. Call 952-999-2435 today!

How to Handle a Water Damage Emergency

12/25/2020 (Permalink)

water damage Our team is on call 24/7 to respond to any sized disaster in Chaska, Chanhassen or any city/town in Carver County

Uncontrolled water has the potential to cause thousands of dollars in damage to your structure and contents. Water damage is one of the most serious emergencies that can happen in your home - that is why it is essential to be prepared in case of an emergency.

Here are 5 Main Steps for Handling a Water Damage Emergency

Stop the Source

Most often a water damage emergency comes from a burst hot water tank or a water line. It is imperative that you know where your shutoffs are located so that you are able to control the water flow before the damage worsens.

Safety, Safety, Safety

Water is an excellent electrical conductor and a flooded home could easily deliver a serious shock. Ensure your loved ones (including pets) are away from any standing water. In addition to shutting off the water, you'll water to shut off all electrical sources in the damaged area.

Protect Your Precious Valuables

Remove or raise furniture, boxes, and other valuables from the affected area. Items that become water-soaked quickly begin to get moldy, which can cause additional issues. Move your highest risk valuables out to safety as soon as possible.

Contact Your Insurance Company

Insurance companies have professionals who specialize in water damage restoration and will give you insight on how to approach water removal and flood restoration. Be aware of your policies - attempting to remediate the circumstances yourself may void the policy.

Work with SERVPRO of Chaska/Chanhassen

The team at SERVPRO of Chaska/Chanhassen are specialists in water damage repair and restoration and as a Minnesota licensed General Contractor we are also able to complete any repairs that may be needed in your home and business.

We understand that every water damage is different.  The source of the water- flooding, sewer back ups, broken pipes can affect the clean up efforts as well as the location of where it happened - in a bathroom, finished basement, kitchen etc.  Our team of specialists are able to quickly diagnosis, scope and then begin water mitigation efforts in as little as an hour after a customer calls us.

If not professionally dealt with, uncontrolled water can cause thousands of dollars in damages to your structure and items. Following these five steps can prevent that grief.

Have Water or Flood Damage?
Call Us Today – (952) 999-2435

Source

Disinfect and Protect by Yours Truly

12/23/2020 (Permalink)

COVID-19 Cleaning an Office A expertly trained technician cleaning an office using the Certified: SERVPRO Cleaned method.

During a worldwide pandemic, SERVPRO of Chaska/Chanhassen has been called to disinfect. We've added a brand new service to our list to help business owners and employees who have been impacted by COVID-19. After an exposure, SERVPRO is able to use Certified: SERVPRO Cleaned to clean and disinfect after an exposure.

Even though businesses are taking extra and special precautions, the COVID-19 virus has still found its way of getting into both commercial and residential settings.

Although we're known for our fire and water damage restoration services, we have also been cleaning and disinfecting surfaces since the 1960's. If you are concerned about a possible exposure to COVID-19 and would like your place of employment or home disinfected, call the experts at SERVPRO of Chaska/Chanhassen at 952-999-2435.

If you have other inquiries about cleaning, such as spills, pet messes, carpet & upholstery, air ducts, and odor removal - we do that too! Our products have moved towards being environmentally friendly and they create a safe, clean, and comfortable living environment for you and your family or business.

For any other inquiries - talk with the experts at 952-999-2435!

An Efficient Claims Process

12/22/2020 (Permalink)

claims process We understand that when we walk into a customers' home, they need the job done perfectly and efficiently.

If you have suffered a disaster at your home or business, the last thing that should be on your mind is the claims process. Our knowledgeable team will do everything within their capabilities to make the claims process as stress free as possible. This will allow you, your family, or your business to get back to what is most important.

SERVPRO of Chaska/Chanhassen will make it "Like it never even happened."  

How does SERVPRO make the insurance process as smooth as possible?

  • Create thorough visual and written documentation of the damage to your home or business
  • Document the condition of each item we remove for cleaning or storage
  • Work directly with your insurer, communicating with you always
  • Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

At SERVPRO, we work hand-in-hand with insurance companies on a daily basis. Often times, an insurance agent will be the one to refer us to you. They are fully aware of of the benefits that come along with are partnership.

We do everything we can to make the entire process, start to finish, as easy as possible.

For more information, please call us at 952-999-2435 or fill out our online form to request a visit, ask questions about cleaning, or tell us anything else you want us to know. 

SERVPRO's First Publicly Available Product

12/17/2020 (Permalink)

Certified cleaned tag Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices

SERVPROXIDE is now available to Amazon Business customers in the United states.

From the beginning of the pandemic, SERVPRO franchise professionals have been on the front lines cleaning and sanitizing businesses, first responder vehicles, schools, hospitals, churches, cruise ships, and military facilities. With the launch of Certified: SERVPRO Cleaned in April 2020, SERVPRO defined professional pathogen cleaning standards for businesses and facilities fighting the spread of COVID-19.

According to a recent Harris Poll, 71% of consumers expect businesses to have higher cleanliness standards than they do in their own homes.

Business owners, now more than ever, are publicly demonstrating enhanced cleaning protocols and the use of professional, hospital-grade products to show all they are doing to mitigate the spread of SARS-CoV-2, the virus that causes COVID-19, and other viruses.

When used as directed, SERVPROXIDE disinfectant kills a wide variety of harmful pathogens while being safe enough for everyday cleaning. It carries EPA’s lowest toxicity rating and is NSF-rated for use on food contact surfaces with no rinse required. Designed to disinfect on hard surfaces, SERVPROXIDE also effectively sanitizes soft surfaces and neutralizes odors on fabrics and carpets.

Now available on Amazon Business, SERVPROXIDE is the first product SERVPRO has sold directly to customers in the company’s 50-plus year history.

Amazon Business helps millions of customers worldwide reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics with access to a variety of business-tailored features and benefits. For more information, visit www.business.amazon.comwww.amazonbusinessblog.com, and @AmazonBusiness.

SERVPROXIDE disinfectant is available in one-gallon bottles and boxes of four. Visit amazon.com/SERVPRO to purchase. While using SERVPROXIDE as directed will reduce the spread of pathogens on treated surfaces, SERVPRO recommends that businesses have a professional pathogen cleaning if they experience a COVID-19 event in their facility. 

Need Cleaning Services?
Call Us Today – 952-999-2435

We Are Cleaning Experts

12/9/2020 (Permalink)

Cleaning the buttons on an elevator. Using products recommended by the CDC, SERVPRO of Chaska / Chanhassen battles pathogens similar to the coronavirus.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Chaska / Chanhassen, 952-999-2435

Storm Damage Cleanup Chaska & Chanhassen

11/30/2020 (Permalink)

Why Call a Local Chaska and Chanhassen Storm Damage Restoration Service? 

When a storm tears through your business or your house, it's a tragic event that can cost you everything from memories to livelihood to your very shelter. It's vital that you have a service that knows how to help you get back on your feet. Learn why you should look for local Chaska and Chanhassen experts in storm damage cleanup and restoration to help you get your life back again. 

Local Storm Damage Cleanup and Restoration

When you call a local storm damage restoration and cleanup service, you're getting not just expert work, but work from people who genuinely care. After all, a locally owned and operated company is part of your community. They're not just expert restoration technicians; they're your friends and neighbors and they have a vested interest in protecting the community. 

Faster, More Personal Service

A local company also tends to offer faster, more personalized service than big conglomerates. At a service like SERVPRO, we can respond to any call, 24 hours a day, 7 days a week, and be there with lightning speed to assess the damage and get you back on your feet in no time at all. That's because we live and work right around the corner. 

Don’t Skimp on Expertise

You're not sacrificing ability or technology by using your local service, either. SERVPRO has expert, certified technicians in water, fire, mold and storm damage control, and we're ready to help you get back on your feet. 

From drying out and cleaning the area to full reconstruction, we're ready to help. Call us today at 952-999-2435 to get your life back.

The Business Of Commercial Mold Remediation

11/23/2020 (Permalink)

Mold spores may be microscopic, but a mold infestation is never a small problem. When mold infests your Chanhassen or Chaska commercial facility, it can generate a massive headache for your business. A fast, effective response is essential, but caution is a must; the wrong move could make the problem worse. If mold invades your commercial facility, count on SERVPRO of Chaska Chanhassen for mold remediation services that work. 

A Matter Of Control

When it comes to mold, total elimination is an impossible dream. It's also unnecessary. Mold spores are everywhere, drifting from place to place on air currents and hitching rides on people, animals, and objects. At natural, healthy levels, mold is no concern. The problems begin when mold latches onto surfaces and begins to grow. As it grows, it releases chemicals that stain and break down the surfaces harboring it, damaging them even as the fungus secures the fuel needed to spread farther and become a bigger problem. 

Molds need moisture to grow and thrive, and they will gleefully latch onto any surfaces of water. Leaks, floods, storm damage, fire suppression efforts, condensation, and even high humidity can fuel an infestation, and growth can be explosive. When a suitable water source is available, mold growth can begin as little as 24 hours. That's why a prompt, professional response is critical after any water damage event. 

When you reach out to SERVPRO of Chaska Chanhassen for mold remediation services for your commercial facility, we respond quickly. Our experienced technicians start by using specialized equipment to locate both the visible and hidden mold and the water source feeding it. Containment efforts may be enacted to prevent mold from spreading. Filtration equipment and air scrubbers may be used to remove mold spores from the air in the impacted space. Antimicrobial treatments can be applied to eradicate existing mold colonies and discourage the formation of new ones. Porous materials that cannot be saved are carefully removed and disposed of in a manner that prevents the spread of mold. Materials and items within the space that are restorable are cleaned and sanitized. 

When disaster strikes, give SERVPRO of Chaska Chanhassen a call at 952-999-2435. 

Prepare Your Chaska Property To Withstand Winter Storm Woes

11/23/2020 (Permalink)

Winter Damage is Costly

The relentless advance of sleet, snow, and ice can mean disaster for poorly-prepared property owners in Chaska, Chanhassen or the surrounding areas. Insurance experts note over half of all yearly claims presented in areas prone to wintery weather relate to damage caused by freezing forms of precipitation and cold temperatures. 

Winter Damage Has Specific Manifestations

The "big three" types of weather events causing property loss, hurricanes, tornadoes, and snowstorms, trace much of the damage to high winds. We caution customers that winter storms and general seasonal conditions add significant condition-based risk factors.

  • Extend exposure of plumbing and fixtures to freezing temperatures causes burst pipes and subsequent water damage. 
  • Snow-clogged gutters and downspouts plus warm air seepage due to inadequate insulation and incomplete joint seals create ice dams that allow meltwater to enter the roofline. 
  • The cumulative weight of snow and ice leads to the weakening or collapse of roofing and other structural components, especially when the snowpack is dense and has high water content. 

Winter Damage Can Fall Outside Coverage Parameters

Of concern to property owners digging out after a winter storm is whether your insurer covers the damage presented. Basic "named peril" policies limit claim coverage to specific causations, including windstorms, hail. fire, lightning, or explosions. A careful review of the base policy and additional coverage provided thru riders needs completion long before the winter winds blow. The examination of the insurance documents line by line reveals whether damage due to the weight of frozen precipitation or the migration of moisture into a building following repetitive melting and freezing cycles is underwritten. 

If winter weather damages your property despite your best efforts to prepare, one call to SERVPRO of Chaska Chanhassen delivers a high-qualified team of disaster recovery specialists fast. Our technicians are prepared to secure your property after a snowstorm, and then mitigate and remediate the harm quickly and to the highest industry standards. Call us at 952-999-2435.

Winter Damage Prevention Strategies in Chaska/Chanhassen

11/23/2020 (Permalink)

Winter Damage Prevention Strategies 

Even with the most comprehensive insurance coverage possible, being proactive with property maintenance and repairs is much preferable to proceeding to repairs and restoration. Home and business owners in the Chaska or Chanhassen area can use a range of strategies to minimize or avoid winter storm damage. 

  • Keep gutters clear year-round.
  • Check or upgrade insulation in attic/upper levels.
  • Seal cracks in exterior walls and weather-strip drafty windows and doors.
  • Trim trees and other vegetation around the building.
  • Wrap insulation around pipes on exterior walls and in basements and crawl spaces.
  • Open closets and cabinets to facilitate the circulation of warm air during cold snaps.
  • Allow water to drip from faucets to maintain flow.
  • Monitor the depth of rooftop snow and make arrangements to remove excess.

Extreme & Changing Weather Patterns are Everywhere

Snow-related concerns are not always limited to the traditional cold-weather belt. Record breaking low temperatures and unexpected snowfall totals are in the news constantly. We recommend that property owners everywhere be aware of and prepare for the risks of unusual bouts of freezing and snowy weather. 

A trusted leader in the restoration industry, SERVPRO of Chaska Chanhassen has the expertise needed to undo the damage done by winter storms. For questions or to schedule service call us at 951-999-2435. We are available 24 hours a day, 365 days a year. 

The Value of SERVPRO IICRC Technicians

11/19/2020 (Permalink)

When a home or business owner in Chaska or Chanhassen confronts the aftermath of water, fire, storm, biohazard, or other loss, uncertainty and chaos can run rampant. The rapid deterioration of damaged building materials and contents requires a fast response, with little time to explore recovery options without risk of ruin. SERVPRO of Chaska/Chanhassen IICRC certified technicians stand out as property owners scramble to line up appropriate interventions to return their residence and commercial buildings to preloss condition. 

Focus on Consistency and High Quality

IICRC is the acronym for the Institute of Inspection, Cleaning, and Restoration Certification. The non-profit organization is an accredited part of the American National Standards Institute, which monitors and ensures the consistency of thousands of guidelines in use by various sectors of the economy. SERVPRO of Chaska/Chanhassen is a certified IICRC restoration company. 

IICRC Enhancement Of Technician Skill Levels

SERVPRO and their certified supervisors, managers, and technicians provide customers the most highly-qualified services and resources available. Consumers choose SERVPRO of Chaska/Chanhassen with confidence, relying on the rigor of the training process to prepare workers to seize the opportunity to take on complex mitigation, remediation, and restoration projects. 

How Does IICRC Certification Benefit Customers?

SERVPRO invests in IICRC certifications for their workforce to arm our employees with the knowledge, and confidence to get the job done quickly and successfully. Technicians who complete IICRC certifications comprehend not only the incredibly destructive effects of fire, water, mold, and other losses on contents and structures, but also the heath and emotional consequences of disasters. 

When disaster strikes, have confidence in the SERVPRO of Chaska/Chanhassen IICRC trained team. Give us a call at 952-999-2435.

What Happens During A Water Restoration Project?

11/19/2020 (Permalink)

Water Restoration: What Should You Expect?

At SERVPRO of Chaska/Chanhassen, we are faster to any size disaster because we know that a quick, effective response prevents additional damage and helps to keep your restoration costs down. What should you expect as a home or business owner in the Chaska or Chanhassen area?

Safety First

Disaster areas are dangerous places full of both visible and hidden hazards. SERVPRO of Chaska/Chanhassen takes the time to assess the situation carefully and make a plan for a safe, efficient restoration. 

Documentation

Insurance companies proceed more quickly when there is clear evidence of a claim. Photographs of the damage and reports from SERVPRO can speed the process. Working with us to understand what insurers need and how they are willing to help you provide will lower your stress and help you avoid headaches. 

Extraction, Drying, and Dehumidifying

When water penetrates spaces where it wasn't intended to be, the results can be devastating. SERVPRO professionals know how to dry spaces thoroughly at a pace that minimizes the damage. We us special tools to identify both visible and hidden areas where water may be lingering and to monitor the drying process as they extract any remaining water and work on drying and dehumidifying the space. 

Disinfection, Cleaning, and Deodorization

At SERVPRO we can eliminate heath threats by thoroughly cleaning, disinfecting, and deodorizing the space and its contents, ultimately returning it to its preloss condition. Upon arrival, our highly trained team works diligently to deliver safe, effective restoration services while maintaining the disruption of your Chaska or Chanhassen residential or commercial property. Call us at 952-999-2435 for any questions or if you would like to schedule a service. 

SERVPRO Emergency Ready Profile

11/19/2020 (Permalink)

If disaster struck your Chaska or Chanhassen commercial property today, what would you do? It's a tough question to answer, but the consequences of fumbling your company's response in the wake of a disaster can be even more hard-hitting. Studies show that as many as 50% of businesses shuttered by a catastrophe may never reopen their doors. What separates the companies that survive from the ones that falter? It isn't just luck. Preparation is often the deciding factor, as evidenced by the fact that most of the businesses that reopened had effective emergency plans in place before trouble arrived on their doorsteps. At SERVPRO of Chaska/Chanhassen, we understand both how devastating a disaster can be and how crucial a good disaster plan is. That's why we want to help you get your property ready to survive troubled times by offering you a chance to create a SERVPRO Emergency Ready Profile.

Creating A SERVPRO Emergency Ready Profile

Creating a SERVPRO Emergency Ready Profile is simple, quick and free. You can contact SERVPRO of Chaska/Chanhassen directly at 952-999-2435 to set up a free consultation. We will walk the property with you, take photos and notes, and put everything you need in case a disaster would strike on your smartphone via the Ready app. You can even contact SERVPRO directly from your READY Profile app to request our services. With our 24/7 emergency services, we're faster to any size disaster. To learn more about the SERVPRO Emergency Ready Profile or request assistance, contact us today at 952-999-2435. 

The Damage Done When Smoke Gets In Your Chaska Home

11/18/2020 (Permalink)

When your Chaska or Chanhassen home suffers fire damage it can be a traumatic event. Many people tend to overlook the fact that smoke can do a great deal of damage all by itself, and its circle of influence often extends far beyond the area impacted by the actual fire. At SERVPRO of Chaska Chanhassen, we know that smoke can ride air currents for miles, leaving damage in its wake. 

The Damage Smoke Does

Smoke can slither in through the smallest cracks in your home's building envelope, bringing with it noxious odors, tiny particles of soot and ash, and acidic tendencies. Once inside, it settles into furnishings, personal possessions, decor, and the materials that make up a home. In many cases, it seeps into small, hidden spaces where it can go undetected, and that's a significant problem. When smoke and the residues that it carries are allowed to linger on a surface, they can cause extensive damage. In some cases, this involves saturating the item with a pungent, smoky odor. Fabrics, carpets, upholstery, clothing, and even wooden flooring or furniture can fall victim to this fate. Other materials fare worse as the smoke acts as an acid, eating away at them. Smoke can etch glass surfaces, tarnish or corrode metal ones, and stain or discolor plastics and finishes. 

Chaska Chanhassen Fire & Smoke Damage Restoration Services

At SERVPRO of Chaska Chanhassen we are faster to any size disaster, and we're always ready to deliver an effective response that halts the damage process in its tracks. This limits the damage and keeps your restoration costs lower. Once our highly-skilled technicians are onsite, they'll quickly perform a thorough assessment and offer an effective plan. Give us a call at 952-999-2335 to learn more or if you need our services. 

Erasing Smoke Damage In Your Chanhassen Home

11/18/2020 (Permalink)

When your Chaska, Chanhassen, or the surrounding area home is under attack from smoke damage, it's natural to want to fight back. Unfortunately, your attempts to tackle smoke damage by yourself can do more harm than good. The best way to fight back against smoke damage is calling SERVPRO of Chaska/Chanhassen. 

Erasing Smoke Damage

Do you think vacuuming can remove smoke and soot from fabrics and upholstery? It might lift away some nastiness, but it's also very likely to push these rogue particles deeper into the material's weave. Laundering clothes might lock in the very odor that you're trying to eradicate. What about wood? Using the wrong cleaners can strip away the finish and corrode the metal fasteners that hold it together. To make matters worse, only moving from room to room as you attempt to undo the damage can cause more harm as you carry the contaminants to new spaces. Also what if you miss one of the smoke's hiding spots? The damage can continue, growing worse and more costly, until it's finally addressed. 

SERVPRO restoration professionals have the knowledge and experience to find smoke wherever it's lurking. Plus, we have specialized tools and techniques that are more effective. As a bonus, we can salvage things that the average person would have to throw away. We work to salvage as much as possible and safely dispose of whatever can't be saved. Our "restore first" mentality minimizes the disruption and allows you to retain more of the things that matter most to you. 

Give SERVPRO of Chaska/Chanhassen a call if you have any questions or if you need our help at 952-999-2435. 

Commercial Water Damage Restoration in Chaska

11/18/2020 (Permalink)

Natural disasters can strike devastating blows to your Chaska or Chanhassen commercial facilities, but the damage isn't just physical. The inevitable business disruption and opportunity cost can be equally shattering. While many disasters are beyond human control, you can control your response, and a fast, effective restoration effort is vital to ensuring your company's future. 

What Can You Expect When Your Business Calls SERVPRO of Chaska Chanhassen?

  • A fast, safety-minded response. Speed is important, but safety is a top priority. Various threats can be lurking in flooded areas, and the water may make them hard to spot. Dangerous contaminants may be present in water. Utilities should be turned off before anyone enters the damaged zone, and protective clothing is a must. 
  • A thorough assessment. Whether it seeps, drips, or roars in, water causes serious problems when it penetrates spaces never intended to hold it. A thorough assessment by a SERVPRO professional is necessary to identify obvious and hidden damage. This is used to create a safe, efficient restoration plan.
  • Documentation. Are you relying on insurance to help cover the cost of the losses and necessary restoration? For efficient processing of an insurance claim, you'll need reliable documentation of the damages. SERVPRO will help you get it by taking pictures and compiling reports and estimates that you can take to your insurance company. 
  • Cleaning, sanitizing, and deodorizing. When the water is gone, you've still got the mess on your hands. Eliminating that mess and returning the space and its contents to their preloss condition is the goal of SERVPRO. We use a mix of professional-grade tools and techniques to clean and sanitize what we can. We also use cutting-edge and time-tested resources and methods to eliminate unpleasant odors and deodorize the impacted area and its contents. 

As a leader in the restoration industry, SERVPRO Chaska Chanhassen is committed to delivering top-quality service. Call us at 952-999-2435. 

Fire Damage Restoration Protocol

11/17/2020 (Permalink)

When a homeowner in the Chaska and Chanhassen area suffers a fire damage in their home it can be a traumatic experience. SERVPRO of Chaska/Chanhassen is here to help you get your life back. 

Fire Damage Restoration Protocol

SERVPRO follows a research-based and consistent procedure when investigating a fire scene and planning for mitigation and remediation. 

  • Checking for safety hazards and structural integrity. 
  • Inspecting firefighting residues and planning for chemical and water removal.
  • Removing burned debris and planning for repairs or rebuilding. 
  • Inspecting and planning for the restoration of the structural components and fixtures such as floor coverings. 
  • Identifying the types of materials burned to match with effective cleaning products and techniques and implementing cleaning procedures. 
  • Sorting and considering the pack-out of damaged contents for off-site evaluation and specialized cleaning, drying. disinfecting, and restoring. 
  • After cleaning, disinfecting, and deodorizing all structures and fixtures, returning any packed-out items to their appointed places. 

Give SERVPRO of Chaska/Chanhassen a call

Reach out to us at 952-999-2435. We are available 24 hours a day, 365 days a year. SERVPRO employees are highly-trained in fire damage mitigation and remediation. We are uniquely qualified to address your fire damage restoration needs and are always ready to offer expert assistance after a fire. 

Fire Safety Tips When Managing a Fire

11/17/2020 (Permalink)

At SERVPRO of Chaska/Chanhassen we receive many calls in dealing with fire damage cleanup and restoration. Here are some fire safety tips when managing a fire. 

What To Do While Waiting For The SERVPRO Team

  • Pack necessary items for each member of the family if temporary evacuation is required. 
  • Change filters in your HVAC system and air out the structure if outdoor temperatures are above 60 degrees. 
  • Affix cheesecloth over heating and cooling system vents and intakes.
  • Wipe laminate surfaces as well as chrome, porcelain, and aluminium fixtures and coat with oil to prevent permanent tarnishing and etching.
  • Clean out freezers and referigerators if power is off, and prop doors open. Throw out open food packages, and wait to consume other foods until after consultation with SERVPRO technicians. 
  • Gather clothes and linens for laundering or dry cleaning by qualified providers.

Avoid The Following Actions

  • Limit touching items as oils from your hands can set stains and spread residues. 
  • Do not wash walls or clean carpets and upholstery. Special techniques, products, and equipment possessed by our professionals give the best results. 
  • Resist turning on electronics until they are checked. 
  • Prevent anyone from turning on ceiling light fixtures if water is present. 

Leave Restoration To The Professionals

SERVPRO of Chaska/Chanhassen is ready for your phone call 24 hours a day. We can be reached at 952-999-2435. Fire residues are highly toxic and we are experts in managing them with proper personal equipment, education, products, and tools. 

Kinds Of Fire Damage Residues

11/17/2020 (Permalink)

If your home has suffered a fire in the Chaska and Chanhassen area there are different kinds of fire damage residues we might be dealing with that has affected your home. 

Kinds Of Fire Damage Residues

  • Protein-based residues are the evaporated remnants of kitchen fires, including foods, oils, and grease. Protein soot has strong malodors and adheres tightly to surfaces. 
  • Complex residues result from the broad range of natural and synthetic building materials and contents that can burn in a residential fire. Incompletely combusted particles of these items are the solids found in smoke. This type of soot is typically black and sticky, coating many surfaces. 
  • Natural fire residues from wildfires or planned burns outside result when trees, shrubs, and other vegetation burns. Soot and odors can penetrate homes near the fires. 
  • Heating system malfunctions can create "puff backs" that spread fossil fuel-based residues across your residence. 

Fire Damage Residues are Corrosive

A rapid removal of ash, smoke, and soot is critical because they discolor, warp, tarnish, and etch building materials and household contents. Permanent damage can occur within minutes, as walls, ceilings, and other surfaces become discolored. Kitchen appliances yellow after a few hours of exposure to smoke and soot. Glass etches, and metal tarnishes from exposure in the days after a fire. 

Odors Linger

The tiny bits of incompletely combusted materials that make up soot are odor carriers. If soot remains on surfaces or settled on furnishings, odors persevere. We use a variety of strategies to eliminate fire residue odors, including specialized cleaning and deodorizing products and advanced equipment technologies.

Call SERVPRO of Chaska Chanhassen

We can be reached at 952-999-243. We are ready to answer any questions and provide you great service. 

SERVPRO Fire Restoration Services

11/16/2020 (Permalink)

How SERVPRO Fire Restoration Services Protect Your Belongings

When a fire strikes your Chaska or Chanhassen home, it can turn your entire life upside down. With so many memories lost, it can be hard to look to the future. Careful restoration of just a few of those things you thought you'd lost can be an important anchor. Learn how Chaska and Chanhassen fire restoration services can protect your belongings and give you something of your life back again.

Careful Recovery of Your Belongings

Once the fire is out, your first step is to carefully remove and recover any of your belongings that can be salvaged. Your SERVPRO professionals will make this a primary priority as they survey the damage.

Cleaning and Drying

Next, all of your belongings that can be salvaged will be carefully and thoroughly dried to mitigate water damage from fighting the fire. They will be cleaned to remove soot and dirt and sanitized to protect against other contaminants.

Restoration

Finally, any items that require just a simple cleaning will be cleaned and returned. Items that can be restored will be returned to as close to their pre-fire condition as possible. In this way, your fire restoration specialists will ensure that you get as much of your life back as possible.

SERVPRO Chaska and Chanhassen

If you've suffered fire damage in your Chaska or Chanhassen home, don't wait. Call the locally-owned and -operated expert fire restoration services at SERVPRO for help. We're ready to aid you 24 hours a day, seven days a week to get you back to pre-fire condition, "Like it never even happened." Call 952-403-1050 to get started today.

Reasons your basement might be flooding

11/12/2020 (Permalink)

Reasons Your Basement Might Be Flooding

If you suffer flooding damage in your basement in Chaska, Chanhassen, Waconia, Carver, Cologne, Victoria, and Norwood Young America or other areas of Minnesota, it's vital to get help. The right professionals can identify the reason for the damage and make sure it doesn't happen again. Let's check out some reasons your basement might be flooding and where you can find help.

Reasons for Water Damage in Basements

Water damage can occur in basements for a number of reasons. Two of the most common include sump pump failure and seepage caused by such issues as a poor foundation or backed-up sewage or floor drains. Let's break these down further.

Failing Sump Pump

People count on their sump pumps to keep their basement dry by getting rid of water that would otherwise flood it. Unfortunately, there are several reasons your pump might fail. When you lose electricity during a storm, an electric pump certainly won't work, for example. Also, old equipment breaks down and gets overworked, which can lead to flooding.

Drain and Sewage Backup

If your basement floor drain gets clogged or backs up with sewage or runoff, it can cause major issues that can even threaten your health. It's vital to get these issues fixed because they can result in major structural damage to your home.

Foundation Problems

Old foundations can become porous and allow water to seep through. They can also develop cracks that let water access your basement. Poor foundation issues can also endanger your home and should be fixed immediately.

SERVPRO Chaska Chanhanssen Can Help

If you're experiencing flooding or moisture in your basement, call SERVPRO Chaska Chanhanssen for help. We can identify and address the problem to get you dry and safe once more. Call us 24/7 at 952-403-1050 for help.

Renewed Focus on Smoke Alarms

6/10/2020 (Permalink)

Smoke Damage Renewed Focus on Smoke Alarms to Prevent Damage

Smoke Alarms Save Lives

There's no question smoke alarms continue to save lives even as they often go unnoticed in a business or home. Making sure to renew your batteries and/or properly install your smoke alarm reduces the likelihood of fire damage. In fact, the National Fire Protection Association encourages owners to install smoke alarms in individual bedrooms as well as hallways and main rooms throughout your business or home. Local businesses should also consult their Fire Marshall for fire codes in their area and specific placement and numbers of fire detectors. 

Along with a renewed focus on smoke alarms, having a fire escape plan is essential for protecting people, family and clients in any smoke emergency situation. 

Safety Tips for Smoke Alarms

  • Make sure you have a dedicated smoke alarm for every floor of your home or business. This includes substructures and basements. 
  • To avoid false alarms, make sure to install your smoke detectors away from your kitchen cooking area (start about 10 feet from stove). 
  • Make sure to test your smoke alarms monthly by pressing the test button. This guarantees the batteries are powered and the unit is functioning properly 
  • If you test the alarm and it is weak or not responsive, make sure to switch out your batteries, and generally speaking, replace batteries once-a-year for each individual smoke alarm in your home or business.
  • Note: an indication that your smoke detector is running low on batteries is that annoying little "chirp" that echoes throughout the property. If you hear this, replace your batteries.
  • Lastly, you may not know it, but replacing your smoke detectors every 10 years is good practice to avoid deterioration and/or malfunction.

With these tips, smoke damage restoration is often unnecessary because early detection by smoke alarms/detectors saves the day!

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